Senior Implementation Desk Service Malaysia Sales 22-October-2025
1 week ago
Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company. Join our team and begin your journey to #BeMore Top reasons to work with TDCX Attractive remuneration and great perks Comprehensive medical, insurance, and social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy-to-access location with direct public transport links Flexible working arrangements Coaching and mentoring from experts in your field Join a global company, winner of hundreds of industry awards What is your mission? Close incoming sales opportunities, selling the benefits of the products to ensure that short term goals, objects and quotas are met Assist customers with order placement, providing product information and advice relatedto products and services that best suit the customers’ needs. Ensure that products, services and solutions recommended to clients will fulfil their needs. Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity. Ability to overachieve on daily and monthly targets. Recognize, document and escalate customer issues or trends following appropriate communication and escalation channels where required. Maintains product knowledge by attending training workshops and keeping up to date on product material. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for? Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field. Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply. Strong time management skills and motivation to exceed expectations Enjoy working in a fast-paced environment and be able to balance multiple tasks at the same time Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones Excellent verbal and written communication skills in English and the language of supporting market. About TDCX Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality. With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit . Job Segment: Implementation Manager, BPO, Quality Manager, Advertising, Technology, Operations, Quality, Marketing #J-18808-Ljbffr
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