Director of Contact Centre

A leading organisation in Singapore is seeking a Director of Contact Centre to oversee operations and enhance customer satisfaction. You will lead a large team, develop strategies for service delivery, and ensure compliance with industry standards. Ideal candidates have significant experience in customer service management and proven analytical skills. This...

A leading service provider in Singapore is seeking a Contact Centre Manager to oversee daily operations and drive team performance. Responsibilities include managing service delivery, resolving escalations, and analyzing performance data. The ideal candidate should have at least 3 years of management experience, excellent communication skills, and...

About the Company Global Centre for Maritime Decarbonisation (GCMD) The Global Centre for Maritime Decarbonisation was established as a non‑profit organisation in August 2021 following the recommendation of the International Advisory Panel for Maritime Decarbonisation in 2020. The mission of this centre is to help the maritime industry eliminate its...

Job Summary: BlueTree Education is seeking a driven and service-oriented Centre Manager to lead the daily operations of our education centre. The ideal candidate will ensure smooth centre functioning, deliver excellent customer service, support the teaching team, and achieve enrolment and retention goals. Key Responsibilities: Centre Operations &...

Job Purpose The Senior/ Patient Service Associate, Contact Centre is responsible for delivering high-quality customer service through inbound and outbound calls, emails, live chat, text messaging and other communications channels.The role ensures timely resolution of enquiries, issues, and requests while maintaining service level standards, accurate...

The Associate Operations Manager supports the day-to-day operations of the contact centre environment, ensuring smooth service delivery, operational efficiency, and compliance with SLAs. This role works closely with internal teams, vendors, and clients to implement operational processes, monitor performance, and support continuous improvement initiatives....

Business Analyst - Contact Centre Operations (Work Location - Jurong) An excellent Business Analyst - Contact Centre Operations opportunity has just arisen within a leading organisation undergoing digital and process transformation to enhance customer service performance.Job Purpose: Use data and business analysis to improve contact centre processes,...

Job Highlights Great career exposure Mon to Fri, office hours Competitive remuneration As a Centre Director (Nursing Home), you will be responsible for the following duties: The Centre Director holds full accountability for managing, developing, and transforming the Nursing Home’s operations, ensuring high standards of care, regulatory compliance, and...

Work Location:Must be okay with Both Alexandra and Maple Tree Business CentreShift Timing: 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 12:30am 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)Or otherwise advised by...

Locations: Prinsep (Dhoby Ghaut/Bencoolen), Winstedt (Newton), Forum (Orchard Road), Katong (East Coast) All That Jazz Dance Academy is seeking a Centre Manager to be the operational heartbeat of one of our studios. This role ensures a seamless, welcoming, and high‑performing environment for students, parents/carers, and staff, while working closely with...