Patient Service Assistant

1 week ago


Singapur, Singapore St. Andrew's Community Hospital Full time

Patient Service Assistant (Outpatient Clinic/Medical Records office) To perform frontline duties, answer telephone calls, explain and advise customers and public on issues/policies pertaining to outpatients ensuring that contacts with public are conducted in a courteous and efficient manner. To handle registration and cash collection for primarily outpatient such as OPC, HCS and retail pharmacy if necessary. To facilitate medical reports; Loans, scanning, verification, upload and disposal of medical records. To prepare statistics. To perform admission procedures of outpatients. To review daily outstanding balances of outpatients. To ensure that all documents are filed in order. To able to lift heavy case notes and computer accessories. Requirements Preferably 2 years relevant experience. Must be a team player. Good Interpersonal skills and bilingual. Proficient in MS Office and SAP. Able to travel between two sites as required by business needs. #J-18808-Ljbffr



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