Associate Director, Product Strategy, Payments

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles . You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

Payments are a core pillar of Airwallex’s financial infrastructure, allowing merchants worldwide to accept payments using over 160 different card schemes and payment methods. The Payments team is expanding rapidly to support new regions such as Japan and Mexico, as well as new services, including POS Terminals and Merchant of Record solutions. The team is growing rapidly with greater than 100% growth annually, and is maturing into an independent business entity within the Airwallex suite of products.

You will partner with the Product General Manager, Payments, to define and expand the strategic direction of the Payments team. You will explore and expand on the team’s regional expansion strategy, pricing approach, GTM motion, and more. The role is truly cross-functional: you will work directly with product and engineering team members to drive various new initiatives, requiring you to be hands-on and go deep into the Payments environment. You will engage with Revenue Strategy, Commercial, and Marketing teams to position Payments for accelerated growth. You will liaise directly with Executive leadership on activities related to Payments strategy.

This role is based in Singapore.

• Drive and expand the strategic direction of the Airwallex Payments team, working closely with the Product General Manager, Payments.

• In-depth customer, market, and competitor research to identify growth opportunities and winning strategies to accelerate business growth

• Develop comprehensive go-to-market strategies that bring together market expansion plans, product development initiatives, pricing strategies, and internal support/ enablement plans

• Manage and collaborate with cross-functional stakeholders to drive Payments initiatives.

• Prepare and update materials for business reviews and related activities, highlighting progress toward goals, key risks, and dependencies.

• Take a data-driven approach to identifying risks, opportunities, and the overall health of the Payments team.

• Experienced in technology, financial services, and/or high-growth environments

• Experience in the Payments domain is a strong plus

• Strong strategic and problem-solving skills, with an analytical approach to developing strategies

• A mindset that enjoys ‘getting things done’ and finds ways to drive tangible outcomes

• Success-oriented, with high accountability for delivering key outcomes

• Exceptional stakeholder management and influencing skills

• Someone who works collaboratively with team members at all levels and across functions and cultures

• Excellent written and verbal communication and presentation skills

• 10+ years of experience, preferably with a fast-growing tech startup or top-tier strategy/management consulting , or equivalent

• Bachelor’s degree or equivalent, with demonstrated high academic achievement

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. If you are approached by someone claiming to represent Airwallex, please verify with our team.