Service Analyst

1 day ago


Singapur, Singapore Synapxe Full time

Service Analyst - App Support (Patient Ops) Join to apply for the Service Analyst - App Support (Patient Ops) role at Synapxe . Position Overview Application system support for ASP .NET outpatient systems. 24/7 primary application maintenance standby support is expected. Relevant experience in project, user & vendor management preferred. Able to work independently. Role & Responsibilities Provide 24/7 primary application maintenance support, when required Monitor closely and review system health and performance of business applications, including servers, internal/external interface endpoints and databases Coordinate and participate in regular system maintenance, patching and upgrade activities, including yearly disaster recovery exercises Liaise closely with various support teams to test and deploy application patches, defect fixes to production environment in accordance with project methodologies and policies Liaise closely with vendors to troubleshoot application bugs, evaluate potential fixes, testing and deployment of fixes to production Liaise closely with business users & other Synapxe teams and build good rapport Participate in hospital’s business contingency activities, eg, mass casualty/contact tracing exercise, call tree/BCP table top exercise, etc Manage the setup and configuration of systems Experience in application and helpdesk support Requirements Diploma/Degree in Computer Science, Computer Engineering or equivalent Experience in developing, implementing and maintaining IT systems using Microsoft .NET / MS SQL Strong analytical and problem-solving skills, and ability to work independently Result and customer oriented with multi-tasking capabilities Ability to work under a fast-paced and dynamic environment Active team player and communicate effectively with others Apply Now NOTE: It only takes a few minutes to apply for a meaningful career in HealthTech - GO FOR IT Seniority level Entry level Employment type Full-time Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Synapxe by 2x Get notified about new Service Analyst jobs in Singapore, Singapore . #J-18808-Ljbffr



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