Bilingual (Japanese + English) Network Engineer

3 weeks ago


Singapur, Singapore Business English Academy Full time

Work Location: Singapore
Client: American based one of the largest Telecommunication Company
Job Description:
Hands-on experience in Telecommunication environment/NOC engineer;
In-dept knowledge in WAN transport systems, LAN switch technology, routing protocols
(EIGRP, OSPF, BGP4).
SDWAN is an added advantage
CCNA & SDWAN certification
WAN transport systems, LAN switch technology, routing protocols (EIGRP, OSPF, BGP4) &
SDWAN
Multi-protocol routing (NHRP, EIRGP,BGP4, OSPF)
Switches, Wireless & Load balancer technologies
Language requirement, Read, Write, Spoken-English & Japanese (N1)
Minimum 1-3 yrs (Telecommunication environment/NOC engineer)
Bachelor's Degree in Engineering, Telecommunications,|| CCNA/CCNP/SDWAN
24*7 work environment
Roles & Responsibilities:
Tier 2 production agent;
Monitor and act as a first point of contact for incidents, escalations and business impacting
issues;
Respond and perform first level triage of incidents within SLAs and work with teams towards
resolution;
Assist in performing root cause analysis & fixes;
Escalate to other teams, management or service providers for unresolved incidents based on
defined process and guidelines
Share regular status of the incidents
Perform and complete tasks assigned
Be proactive and resolve incidents based on the situation
Adhere to defined SLAs for communications, responses and scheduled activities
Communicate with client for critical incidents (as and when required)
Benefits:
Attractive Fixed Salary
Annual Performance Bonus
Corporate Health Insurance from day first
Long term opportunity
Work Visa will be sponsored by Rapsys for the foreigner candidates

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