Operations Manager

4 days ago

Singapur, Singapore Singapore Police Force Full time

Overview

Operations Manager (Class 4 Test Circuit) - SPF/ TP. The Traffic Police's Testing & Licensing Branch (TLB) is the staff authority in setting training standards for driving schools and administering theory and practical driving tests. As part of the Singapore Police Force's mission to enhance road safety, we are seeking a dynamic Operations Manager to lead our Class 4 Test Circuit (C4TC) operations.

What You Will Be Working On

Reporting to the Officer-in-Charge (C4TC), you will be responsible for:

Operations & Service Delivery
  • Direct end-to-end site familiarisation and testing operations
  • Manage manpower allocation and deployment
  • Lead operational risk management
  • Drive service excellence frameworks
  • Develop strategies to optimise testing capacity
Testing Centre Management
  • Direct daily circuit operations and test delivery
  • Monitor testing standards and compliance
  • Manage vehicle fleet operations
  • Coordinate facility requirements
  • Implement safety protocols
Resource & Administrative Management
  • Oversee budget utilisation and financial controls
  • Direct facilities management
  • Supervise vendor contracts
  • Guide process improvements
  • Manage resource allocation
Team Leadership & Stakeholder Management
  • Lead cross-functional teams
  • Develop team capabilities
  • Lead engagement with key stakeholders
  • Manage relationships with driving centres
  • Drive service excellence initiatives
What We Are Looking For

We are looking for a strategic and experienced leader to manage our testing facility.

Requirements

Essential:

  • Experience in operations management
  • Strong operational mindset with strategic thinking
  • Excellent organisational and planning abilities
  • Strong problem-solving and analytical skills
  • Experience in team leadership and supervision
  • Strong stakeholder management skills
  • Ready to respond to urgent matters
Advantageous
  • Professional certification in operations management
  • Public service experience
  • Knowledge of quality management systems
  • Experience in facility management
  • Background in testing operations

Short-listed candidates will be notified within two weeks after the closing date of applications.

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