Manager, Provider Network Management

4 days ago

Singapur, Singapore GREAT EASTERN Full time

Overview

To manage and strengthen relationships with healthcare providers, ensure efficient contracting and credentialing processes, and support strategic initiatives that enhance provider performance and service deliver.

Responsibilities
  • Lead and manage relationships with healthcare providers, ensuring alignment with company service and cost strategies.
  • Oversee provider contracting, credentialing, performance reviews, and fee negotiations.
  • Ensure accuracy and completeness of the provider database and network directory.
  • Collaborate with internal teams (claims, customer service, operations) to resolve provider-related issues.
  • Monitor KPIs such as provider turnaround time, patient feedback, and cost containment targets.
  • Support implementation of provider-related projects including onboarding new networks and digital platform integration.
Qualifications
  • Bachelor's degree in healthcare, business administration, or related field.
  • 5–7 years of experience in provider network management or healthcare operations.
  • Strong negotiation, communication, and stakeholder management skills.
  • Proficient in data analytics and healthcare systems.
  • Knowledge of regulatory requirements in the healthcare industry.
How you succeed
  • Champion and embody our Core Values in everyday tasks and interactions.
  • Demonstrate high level of integrity and accountability.
  • Take initiative to drive improvements and embrace change.
  • Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
  • Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.
Who we are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

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