Vice President, Provider Network Management

4 weeks ago

Singapur, Singapore HSBC Full time

Vice President, Provider Network Management - HSBC Life

Join HSBC as a Vice President, Provider Network Management, and be part of a world-class institution specializing in Insurance with the advantages of being part of a leading global international bank.

HSBC Life in Singapore provides life insurance products and services to clients throughout the Asia-Pacific region. We are seeking a high-calibre professional to join our team as a Vice President, Provider Network Management.

Principal Responsibilities

Network Development

  • Identify, evaluate and expand potential healthcare providers, including hospitals, clinics, physicians, specialists, and ancillary service providers in Singapore with the alignment of the business objectives
  • Monitor healthcare industry trends and regulatory changes to adapt the network strategy accordingly

Contract Negotiation and Management

  • Negotiate and review commercials with providers that align with HSBC Life's cost containment strategy
  • Collaborate with internal stakeholders to ensure contracts and agreed processes comply with regulatory requirements and HSBC Life's policies alignment with business goals

Provider Performance Management

  • Establish and monitor vendor key performance indicators (KPIs) to evaluate provider performance and quality of care
  • Conduct provider audits and performance reviews to ensure adherence to contractual obligations and service standards
  • Implement performance improvement initiatives, including provider education programs and corrective action plans when necessary

Fostering Partnerships between Providers and HSBC Bank entity

  • Extend health and wellness initiatives from medical vendors to HSBC Bank customers based on HSBC Bank's product initiative

Requirements

  • Related work experience in the insurance industry, preferably experience in Group or individual Health Business
  • Excellent verbal and written communication skills and interpersonal skills
  • Able to work independently and a fast learner, able to grasp processes and system quickly
  • Able to multi-task and work under pressure to meet tight deadlines in a fast-paced environment
  • Strong customer orientation, team player

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Equal Opportunities Statement: HSBC is committed to building a culture that values a diverse and inclusive workplace, is free from discrimination, and respects the dignity and human rights of everyone. We are an equal opportunities employer and welcome applications from all qualified candidates.

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