
Service Leader
4 days ago
Join to apply for the Service Leader - Reservation Executive role at JEN by Shangri-La .
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Job Summary
To be responsible for providing the most efficient and courteous hotel reservations service for both Hotel Jen Tanglin Singapore and Hotel Jen Orchardgateway Singapore, and to undertake other duties and responsibilities as required by management.
As a Reservations Executive, you will:
- Provide support to guests on reservations and related inquiries
- Collaborate with other departments to deliver best-fit solutions for guests
- Increase guest loyalty by delivering value-added services
- Contribute to maximizing business opportunities for the hotel
We are looking for someone who:
- Has a passion for the hospitality industry
- Is creative and detail-oriented
- Enjoys planning and organizing
- Enjoys crafting creative and best-fit solutions for customers
- Is interested in developing a career in hospitality
- Associate
- Full-time
- Management and Customer Service
- Hospitality, Travel Arrangements, Food and Beverage Services
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