Data Center Engineering Ops Engineer, DCEO

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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We’re the people who keep the cloud running. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Infrastructure Operations (Data Center) Team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintaining the physical infrastructure of AWS, ensuring high standards for operational performance in safety, security, availability, productivity, capacity, efficiency, and cost.

We are looking for a Data Center Engineering Operations (DCEO) Engineer with experience in critical facilities management. The DCEO Engineer is responsible for engineering operations including risk management and mitigation, planning, implementation of corrective and preventative maintenance for critical infrastructure, and vendor management within our AWS Data Center environment. They oversee day-to-day operational excellence, maintenance of the critical infrastructure, supervising specialist vendors, acting as first responders to incidents, and becoming subject matter experts for the facility.

The Data Center Engineering Operation Engineer is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating within contract parameters. This includes risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.

• Meet daily hours of operations, on call requirements and response during rotations.
• Manage minor and major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA’s as required.
• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Prepare reports on all aspects of the data center facility infrastructure operations and maintenance.
• Generate change management requests & incident management tickets for DCEO activities.
• Coordinate with DCO managers (IT), Networking, Logistics, Safety, Security and other business leaders and operating partners to execute projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
• Review and follow the documentation relevant to technical support of business & facility operations.
• Implement projects to increase current facility capacity, efficiency, sustainability & reliability.
• Support operating partners in the resolution of infrastructure engineering issues

• Support troubleshooting facility and rack-level events within internal Service Level Agreements (SLA).
• Perform rack installs, rack decommissioning, and facility management.
• Provide operational readings and key performance indicators to ensure uptime.
• Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
• Work schedule changes depending on site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on-call rotations.

Diverse Experiences: Amazon values diverse experiences. If you do not meet all preferred qualifications, we encourage you to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS: Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continuously innovate to power customer businesses.

Work/Life Balance: We value work-life harmony and strive for flexibility as part of our working culture.

Inclusive Team Culture: Our affinity groups promote inclusion and empower our people to take pride in what makes us unique.

Mentorship and Career Growth: We continuously raise our performance bar and offer knowledge-sharing, mentorship, and career-advancing resources.

Basic Qualifications

• High school or equivalent diploma
• 2+ years of electrical or mechanical experience
• Ability to participate in a 24 x 7 rotating shift roster

Preferred Qualifications

• 2+ years of data center engineering experience
• Experience leading and managing operations of critical facilities with in-depth knowledge of electrical, mechanical, and control systems
• Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environments

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit the accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Asia-Pacific Resources Private Limited (Singapore)

Job ID: A