
Admin Executive, Social Services
1 week ago
- Oversee and manage administrative support functions for Social Services to ensure smooth daily operations.
- Coordinate and facilitate the MOH Portable Subsidy admission process, ensuring compliance with regulatory requirements.
- Prepare, review, and verify bills, contracts, and administrative documents with a high level of accuracy.
- Monitor and track National Means Testing outcomes for subsidy residents, providing timely updates to relevant stakeholders.
- Supervise and ensure completeness of document collection for financial assistance applications.
- Draft and finalize social memos for outpatient financial assistance cases.
- Manage and resolve phone/email inquiries on social service matters, escalating complex cases when necessary.
- Maintain and update records, databases, and tracking systems for subsidies and Medifund claims, ensuring data integrity and confidentiality.
- Support process improvements by identifying gaps in administrative workflows and recommending enhancements.
- Collaborate with internal and external stakeholders to ensure efficient handling of subsidy and financial assistance processes.
Requirements:
- Diploma/ Degree in Business Administration or any equivalent qualification
- Proficient in MS Office applications
- Strong organisational and time-management skills, with the ability to prioritise tasks and meet deadlines efficiently
- Excellent communication and interpersonal skills, with the ability to collaborate effectively in a team and engage diverse stakeholders
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