Fraud Risk Manager

5 days ago

Singapur, Singapore Windranger Labs Full time

About UR UR is a borderless smart money app that makes it easy to spend and off-ramp, all in one place. Built for both crypto natives and the crypto curious, UR simplifies the way people and businesses move between digital assets and fiat currencies. Self-custodial, fast, and intuitive, UR turns complex crypto workflows into a seamless everyday experience. We're looking for a Fraud Risk Lead to design and run UR's fraud prevention program—spanning monitoring, investigations, chargebacks, and strategy. This is a hands-on role with room to scale into leadership as UR grows. Responsibilities Fraud Monitoring & Detection Oversee real-time monitoring of payment and card transactions. Investigate suspicious activity, escalate cases, and identify fraud patterns. Develop and fine-tune fraud detection rules in collaboration with product and engineering teams. Case Management & Recovery Lead dispute and chargeback processes with card networks, banks, and customers. Optimize recovery workflows to minimize fraud losses. Maintain documentation and audit trails for regulatory compliance. Fraud Strategy & Prevention Build and implement UR's fraud prevention framework and governance model. Partner with product/tech teams to deploy advanced monitoring tools and machine learning models. Balance customer experience with fraud mitigation, ensuring frictionless payments. Stakeholder Management & Reporting Deliver fraud risk reports, trends, and insights to management and regulators. Train operations, customer support, and compliance teams on fraud risk practices. Act as the subject matter expert for fraud-related policies and controls. What We're Looking For 4–7 years of experience in fraud risk, payments risk, or compliance (fintech, digital banking, or card/payments industry). Deep understanding of payment fraud typologies, chargeback processes, and AML/fraud regulatory requirements . Strong analytical and problem-solving skills; able to work with large data sets and detection tools. Comfortable working in a fast-paced, high-growth fintech or startup environment. Excellent communication and stakeholder management skills. #J-18808-Ljbffr

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