Solution Consulting Manager

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com

About our Team

Are you looking to join an industry-leading organization? Our Solution Consulting team provides Pre-sales technical expertise to the sales team and customers during the sales process. We provide technical input into bid proposals, projects and technical documents within the sales process and identify additional sales opportunities with existing customers.

About the Role

You will be part of a high growth region with a world-class team working closely with our customers and prospects. You will help to shape and evolve consulting and product delivery offerings and drive new business with your sales partners.

Responsibilities

1. Ensuring a thorough understanding of customer’s expectations. Meetings with sales and discussions of proposed solution details with the prospect during all phases of the sales cycle.
2. Presenting the breadth of LNRS fraud prevention, identity verification and authentication products and services. Clarifying technical details of functionality, performance, security, best practices, and practical deployment architectures.
3. Offering a consultative approach that includes excellent listening skills and well-positioned questions to identify and recommend solutions to meet customer’s needs.
4. Gaining a deep understanding of our customers, their businesses, and industries to help them realize their business value and transformations achievable with our solutions.
5. Guiding customers through proposed solutions, including technical demonstrations, detailed technical and business processes, and high-level engagement plans.
6. Driving opportunities through all stages from inception through internal handover to delivery.
7. Providing expertise by applying product and/or process to the customer base.
8. Overseeing day-to-day operation of the team.
9. Good planning, organizational and time management skills.
10. Exceptional communications skills, ability to forge long-lasting internal and external relationships.
11. Aiding with the development of team members.
12. Monitoring team performance.
13. Showing a good understanding of fraud and identity risk management, relating it to product and service within the firm.
14. Understanding customer use cases and requirements and applying best practices for those prospects/customers.
15. Investigating and analyzing client business activities and processes to make them more efficient and manage their risk through the use of LNRS solutions.
16. Actively participating and performing external and internal training.
17. Looking for ways to innovate the team and the team’s synergies.

Requirements

1. Experience in the fraud prevention, risk, or authentication space.
2. Experience in risk management, fraud prevention, banking industry, identity verification, cyber security, malware research, credit policy, or payments industry.
3. Experience working with prospective customers to identify and concisely reflect requirements.
4. Prior experience in managing a team.
5. Demonstrate excellent consultative skills with the ability to collaborate and explore options. Demonstrate and effectively use active listening skills to understand client needs.
6. Have organizational and project management skills and analytical and problem-solving skills to solve complex business problems.
7. Demonstrate excellent relationship-building skills and the ability to collaborate and interact effectively with internal and external stakeholders.

Learn more about the LexisNexis Risk team and how we work here

We are looking to fill this role as soon as possible – apply now to be considered.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact . EEO is the Law Supplement. Pay Transparency.