Associate, Payment Area Business Analyst Lead

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• Support the Team as a Subject Matter Expert in the management of Remittance related IT Projects
• Involve in Project Management which includes resolving User/ System issues, managing vendors, resources and Project Schedules
• Facilitate in system function and workflow design
• Gather User and Business requirements and perform gap analysis
• Establish and introduce new work procedures and/ or workarounds
• Provide training to local and overseas users
• Provide support in User Acceptance Testing
• Conduct study to analyze system effectiveness
• Liaise with End Users, Vendors and Head Office in migration and other project tasks
• Assist in the preparation of System and Operation manuals
• Prepare reports to Management and Head Office if required
  
  

Your Key Roles & Responsibilities Include

• Support the Team as a Subject Matter Expert in the management of Remittance related IT Projects
• Involve in Project Management which includes resolving User/ System issues, managing vendors, resources and Project Schedules
• Facilitate in system function and workflow design
• Gather User and Business requirements and perform gap analysis
• Establish and introduce new work procedures and/ or workarounds
• Provide training to local and overseas users
• Provide support in User Acceptance Testing
• Conduct study to analyze system effectiveness
• Liaise with End Users, Vendors and Head Office in migration and other project tasks
• Assist in the preparation of System and Operation manuals
• Prepare reports to Management and Head Office if required
  
  

RequirementsWhat You Should Have

• At least 3 years of Back-Office in Remittance area
• Prior experiences in the implementation of Package System (Finastra) will be advantageous
• Experience in handling the full Remittance operation process, including Inward and Outward Remittance, Drawback Remittance, Domestic RTGS, Giro, Foreign Exchange etc.
• Experience in collecting business requirements and standardizing workflow across different entities
• A meticulous attention to detail and commitment to producing high-quality, precise, and extensive requirement documentation
• At least 1 year of hands-on experience in creating both BRD and FRD
• Experience in data mapping, data cleansing, providing migration support and data reconciliation
• A Bachelor’s Degree preferably majoring in Science or IT
• Strong analytical, problem- solving and decision making skills
• Strong team player preferably with experience in leading a Team
• Sound knowledge in Business Process Management (BPM)
• Excellent interpersonal, communication and negotiation skills
• Willingness to undertake travel within the APAC region
• Knowledge in MS Access/ RPA Programming will be advantageous
• Following Academic Experience / Certificates will be advantageous
• IIBA
• Entry Certificate in Business Analysis (ECBA)
• Certification of Capability in Business Analysis (CCBA)
• Certified Business Analysis Professional (CBAP)
• Agile Analysis Certification (AAC)
• PMI
• Professional in Business Analysis (PMI-PBA)
• Agile Certified Practitioner (PMI-ACP)
• BCS
• Foundation Certificate in Business Analysis
• Diploma of Business Analysis

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Business Development and Sales

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