Customer Service
7 days ago
- Handle all incoming phone calls and emails in a professional and timely manner.
- Retrieve and manage client records, ensuring accuracy and confidentiality.
- Handle customer complaints and service recovery with tact and professionalism.
- Schedule and manage facial appointments; coordinate with therapists to ensure proper timing and allocation.
- Ensure all facial service records and treatment histories are updated and accurate in the system.
- Assist in exploring, planning, and executing a customer membership/loyalty programme.
- Set up new client packages in the system.
- Provide detailed and accurate information to clients regarding services, promotions, and ongoing packages.
- Conduct follow-ups with clients for feedback and ensure post-service satisfaction.
- Administrative duties: provide support to Finance and HR teams, including filing, scanning, and data entry.
- Assist in preparing and maintaining reports, service records, and customer files.
- Assist with ad-hoc tasks and projects as required by the management team.
- Minimum 2 years of experience in customer service and administrative roles, preferably in the beauty wellness and F&B industry.
- Experience in scheduling systems and CRM software is preferred.
- Organized, detail-oriented, and capable of multitasking in a fast-paced environment.
- Strong interpersonal skills and a customer-first mindset.
- Ability to work independently and take initiative.
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Customer Service
2 weeks ago
Singapore Watch Repair Service Centre Full time $4,000 - $6,000 per yearJob Description / 职责描述:Minimum GCE 'O' Level / Diploma in Business, Retail, or related fieldAt least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service roleAble to identify and describe common watch issues (e.g., timekeeping problems, water damage, winding/power...
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Customer Service Lead
2 weeks ago
Singapore UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
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Customer Service Advisor
3 days ago
Singapore Lkw Service Gottschalk Full timeCycle & Carriage – Driving Passion Across Many Brands At Cycle & Carriage, we carry a diverse portfolio of automotive brands and are united by a shared passion for excellence. Joining us means becoming part of a successful organization where respect, collaboration, and continuous development are at the heart of everything we do. We recognize and reward...
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customer service coordinator
2 weeks ago
Singapore HONGTAI SERVICE PTE. LTD. Full timeRoles & Responsibilities Job Responsibilities: - Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments. - Manage and solve Customer's complaints and feedback promptly. -...
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customer service coordinator
3 weeks ago
Singapore HONGTAI SERVICE PTE. LTD. Full timeRoles & ResponsibilitiesJob Responsibilities:- Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments.- Manage and solve Customer's complaints and feedback promptly.- Support the...
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Customer Service Officer
6 days ago
Singapore Logistic service company Full timeCompany Name: Logistic service company Job Title: Customer Service Officer (ID8027) Hours per Week: Monday to Friday 8am to 5:30pm. Location: Tampines, Northeast, Singapore Job Category: Customer Service Job Description: Order processing and responsible for the coordination and preparation of all necessary documentation. Liaise with...
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Customer Service
1 week ago
Singapore ZERO SPOT LAUNDRY SERVICE PTE LTD Full timeJob responsibilities - Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential). - Achieving volume, profitability and customer satisfaction KPIs by management. - Generate new business through innovative strategies, negotiate deal terms. - Conflict Resolution - Quickly assesses escalated...
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Kitchen Assistant
1 week ago
Singapore beBee Customer Full time $2,800 - $4,200About Our Team">We are seeking a dedicated and enthusiastic individual to join our close-knit team. As a member of our staff, you will have the opportunity to work in a fast-paced environment where excellent customer service is paramount.Our team works collaboratively to ensure smooth operations, and we encourage open communication and collaboration. We...
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Customer Service Operations Assistant
2 weeks ago
Singapore UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
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Customer Service Officer
7 days ago
Singapore SAFRA National Service Association Full timeCUSTOMER SERVICES OFFICER - SAFRA TOA PAYOH Singaporean or Singapore Permanent Resident only Responsibilities Performs opening of front desk activities. Receive members / guests at the counter. Check the member's membership card and NRIC. Receive / transfer calls and call back. Take booking / reservation of sport facilities (for selected facilities...
