Senior Product Manager, Account Integrity, Trust
2 weeks ago
- Develop and optimize account integrity products to detect, review, and take action on harmful accounts efficiently.
- Lead end to end product management, from ideation to execution, ensuring continuous iteration and improvement.
- Collaborate closely with engineering, data science, operations, and policy teams to define roadmaps and improve account review workflows.
- Analyze emerging risks and escalations, using data-driven insights to refine detection mechanisms and enforcement policies.
- Enhance AI/ML based detection models to improve precision and recall in identifying harmful accounts while minimizing false positives.
- Utilize data analysis tools to measure impact, drive optimizations, and inform product decisions.
- Conduct A/B and A/A testing to assess product changes and iterate effectively.
- Assess workflow inefficiencies, identifying process gaps and implementing automation or policy changes for better enforcement.
Minimum Qualifications
- 3-5 years of experience in product management, preferably in Trust & Safety, account safety, or abuse detection.
- Strong understanding of account integrity, automated enforcement systems, and adversarial behavior in online platforms.
- Experience in AI/ML-driven risk detection, abuse prevention, or content moderation.
- Ability to influence product roadmaps and drive prioritization based on safety and enforcement needs.
- Proficiency in data analysis tools (SQL, Python) and experience working with large datasets to identify trends.
- Experience working in 0-1 and 1-10 product roles, building scalable solutions from scratch.
- Strong analytical, problem solving, and communication skills, with a strategic mindset.
Preferred Qualifications
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Trust & SafetyTikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
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