Product Manager, Analytics and AI Enablement

Product Manager, Analytics and AI Enablement

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Product Manager, Analytics and AI Enablement

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Join to apply for the Product Manager, Analytics and AI Enablement role at Standard Chartered Singapore

Job Summary
Corporate & Investment Banking (CIB) Data & Analytics Platforms are strategical data insights generation and consumption platforms driving collaboration across CIB. It is currently being used by frontline and product managers as well as clients in 40 markets covering Markets, Transaction Banking products as well as both CIB and SME segments. Impacts from actionable insights generated by the platforms through rule-based, ML/AI methods are ranging from helping our frontline to serve our client better on day-to-day basis, assisting clients in optimising their capitals to generating millions of revenue uplift per year for the Bank.

Job Summary
Corporate & Investment Banking (CIB) Data & Analytics Platforms are strategical data insights generation and consumption platforms driving collaboration across CIB. It is currently being used by frontline and product managers as well as clients in 40 markets covering Markets, Transaction Banking products as well as both CIB and SME segments. Impacts from actionable insights generated by the platforms through rule-based, ML/AI methods are ranging from helping our frontline to serve our client better on day-to-day basis, assisting clients in optimising their capitals to generating millions of revenue uplift per year for the Bank.
This Product Manager/Product Owner role will play a vital role in the end-to-end product management of Core Platform capabilities specifically to enable connectivity to SCB's AI Platform allowing expert users to develop their own use cases as part of their overall analytics agenda. Working closely with a diverse set of specialists, including technology delivery team across Analytics and AI, designer, and subject matter experts across banking domains, you will internalise complex information about products and services to make them understandable to real humans and manage delivery of these features under the agile framework.
What You Will Do
Product and Feature Design

• Define the product vision of the CIB Data & Analytics platforms along with Head, CIB Data & Analytics as well as Product & Business leads
• Conduct requirements gathering, articulate user-stories for identified features to enable connectivity to AI platforms. From time to time, involvement required for flagship initiatives from data sourcing, prepping, model training to output commercialization.
• Conduct backlog prioritization and maintain the product roadmap
• Work with our software engineering team, UI/ Visual designers, Content Managers to ensure the feasibility of design and to polish the wireframes into high-fidelity user interface for development.
• Ensure artefacts as needed to support technical implementation and project management are developed and signed off.
  

Product Delivery and Implementation

• Collaborate implementation of features using agile methodology and work closely with all stakeholders to facilitate delivery.
• Conduct user acceptance and complete technical go live activities
• Develop rollout plan, pre / post implementation activities in conjunction with Run and Adoption team and support the creation of training materials
• Support resolution of production issues
  

Market Research & Industry Insights

• Research and analyse industry UX/UI trends and conduct competitor analysis in order to turn them into user insights
• Lead user research and testing activities to continue raising the bar
• Regular review of usage data to analyse user behaviour and pain points
  

Responsibilities
Strategy

• Support Head CIB Data & Analytics Platforms / Chief Product Owner in executing the product strategy in line with corporate strategy
  

Business

• Awareness and understanding of the wider business, economic and market environment in which the Group operates
  

Processes

• Manage and execute the product lifecycle process
  

People & Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
  

Risk Management

• Ensure that all changes and ongoing product functionality effectively manages and mitigates risk to the Group
  

Governance

• Manage and contribute where required to all relevant and applicable data governance requirements
  

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the CAP Core Platform Squad to achieve the outcomes set out in the Bank's Conduct Principle
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  

Key Stakeholders

• Group Chief Data Office and Enterprise Technology's AI Platform Team
• Products & Business and stakeholders across CIB Business domains.
• Engineering and Technology Architecture colleagues
  

Our Ideal candidate

• Education: University Degree
• Certifications: Certified Scrum Product Owner (Preferred)
• This role requires an independent self-starter, solution oriented and delivery focused. We are seeking candidates with:
• 10 years of experience in product owner / product manager role
• 5 years of direct experience in end-to-end product design and development, such as developing user requirements, business analysis, UI/UX design and programming
• Ability to prototype and demonstrate design concepts to stakeholders
• Excellent analytical skills, with strong attention to details and good problem-solving skills
• Good understanding of Agile Software Development Lifecycle and experience with ADO
• Experience in AI-Enablement, Data Engineering for AI and platform design is a plus
• Experience in Corporate and Investment Banking products and clients is a plus.
• A Certified Scrum Product Owner certificate holder is a plus
  

Role Specific Technical Competencies

• Agile Product Owner
• Agile Software Development
• Microsoft Excel and Power Point
• SQL
• DataBricks
• Programming language - Python
• Designing tools (e.g. Figma, Zeplin, Invision)
  

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  

What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  

Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Product Management and Marketing
• Industries Banking

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