Product Manager

3 days ago

Singapur, Singapore TikTok Full time

Product Manager (Platform Operation) - AI Data Service And Operations

Role overview and team context.

The AI Data Service and Operations (ADSO) team provides safety and non-safety data annotation services and search operation services for TikTok's international products, helping build data ecological security for global products. As a Product Manager (Platform Operations), you will support the ADSO team with platform tool maintenance, improve operational efficiency and user experience, and drive product operation metrics through platform building/improvement and platform service optimization.

Responsibilities
  • Improve the operations process/mechanisms of the ADSO platform.
  • Monitor business data, conduct user research, collect user feedback, and output product optimization suggestions. Establish standardized demand research and feedback mechanisms to promote ongoing business and platform optimization and iteration.
  • Oversee daily operation and technical support of the AI data platform, including providing technical support services for global users of the platform.
  • Proactively collaborate with cross-functional departments for project evaluation, resource coordination, and subsequent work.
Qualifications Minimum Qualifications
  • Bachelor's degree or above.
  • At least 3 years of experience in Product Management.
  • Proven experience managing projects independently, solving emerging problems, and understanding the product's business needs.
  • Strong sense of project ownership with proactive and efficient execution.
  • Experience working with regional/global stakeholders and excellent communication/coordination skills to establish healthy collaboration with upstream and downstream teams.
  • Good English communication skills (written and spoken).
  • Ability to work in a high-tempo environment, adapt, and respond to day-to-day challenges.
  • Resilience and commitment to self-care to manage emotional demands of the role.
Preferred Qualifications
  • Product management experience in platform product or platform operation.
  • Strong product sense.
Wellbeing and Safety Notice

Trust & Safety recognises that keeping our platform safe for TikTok communities is demanding and can be psychologically taxing for some. We provide comprehensive programs to promote physical and mental wellbeing throughout each employee’s journey with us.

Other

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and perspectives. We celebrate diverse voices and strive to reflect the communities we reach.

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