Salesforce Solution Architects

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Kailasam Vadivelu Toss-EX (IT, Staffing and Immigration Service) Toss-EX Pte Ltd. Hiring

Role Description

This is a full-time on-site role for a Salesforce Solution Architect, located in Singapore. The Salesforce Consultant will be responsible for Salesforce.com administration, developing Salesforce solutions, providing business analysis, and offering consultation services. Day-to-day tasks include analyzing client requirements, customizing Salesforce applications, troubleshooting and optimizing Salesforce workflows, and collaborating with business stakeholders to ensure the effective use of Salesforce in achieving business goals.

• Collaborate with Delivery Managers, Solution Architects, and clients to devise technology solutions that meet client needs, ensure accurate software usage, and maintainable, standard-compliant solutions.

• Lead project discovery and definition workshops, craft solution scope, development estimates, and document non-functional requirements and designs.

• Work with internal teams (sales/pre-sales, engineering, other services) to help customers maximise the value of their Salesforce Industry products and services.

• Design innovative technical solutions and work directly with customers to meet their business requirements following industry best practices.

• Lead and mentor development and QA teams on projects.

• Oversee application design, development, and support for Salesforce-related projects, demonstrating leadership throughout the software development lifecycle.

• Use UML diagrams, design documentation, and best-practice methodologies to detail the design of Salesforce-related projects from inception to production support.

• Ensure systems meet business expectations, proper testing is implemented, and performance requirements are closely monitored by working with development teams.

• Create and deliver CRMs and workflow solutions using Salesforce/Apex, Flow, Omnistudio, and LWC in a timely and accurate manner.

• Advocate and implement standard process development methodologies to ensure quality delivery of enterprise solutions. Develop POCs or assist customers and partners with complex coding tasks.

• Lead internal initiatives to grow the consulting practice, create reusable assets and contribute to the team’s overall knowledge base and expertise.

• Collaborate with client stakeholders to define non-functional requirements, deliverables, and manage expectations.

• Translate business requirements into well-architected solutions that best leverage the Salesforce platform.

• Lead technical design sessions, architect and document technical solutions aligned with client business objectives, and identify gaps between current and desired end states.

Qualifications

• Salesforce.com Administration and Salesforce.com Development skills
• Analytical Skills and Business Analysis skills
• Consulting experience and the ability to provide professional advice
• Excellent communication and interpersonal skills
• Bachelor's degree in Computer Science, Information Systems, or related field
• Relevant Salesforce certifications (e.g., Salesforce Administrator, Salesforce Developer) are a plus
• Experience in the technology consulting industry is an advantage

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• IT Services and IT Consulting

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