Applications Support Analyst
2 weeks ago
Job Purpose We are seeking a skilled Calypso Application Analyst Programmer to support and enhance Calypso-based back‑office systems. This role focuses on ensuring seamless operations across the trade lifecycle, driving continuous improvements, and collaborating with cross‑functional teams to deliver high‑quality solutions. Application Support & Incident Management Provide Level 2 support for Calypso back‑office applications. Investigate and resolve user‑reported incidents promptly. Coordinate with stakeholders during major incidents, ensuring timely updates and resolution. Implement long‑term solutions to recurring issues and contribute to root cause analysis. Monitoring & Reporting Design and implement robust application monitoring strategies. Oversee daily/monthly batch processes and proactively address issues. Produce regular reports on system performance and data integrity. Continuous Improvement & Knowledge Sharing Collaborate with build teams to address bugs and implement enhancements. Maintain and update internal documentation and knowledge bases. Conduct training sessions to empower users and reduce support demand. Mentor junior team members and foster a culture of learning. Change & Release Management Participate in release testing, performance tuning, and deployment planning. Support production releases, including weekend deployments on a rotational basis. Qualifications & Experience Minimum 7 years of hands‑on experience with Calypso back‑office systems. Proficiency in Calypso versions 16 and 18. Strong understanding of financial instruments (Repos, Bonds, Securities) and the trade lifecycle. Familiarity with regulatory reporting standards (e.g., MMSR). Technical Skills Working knowledge of Java, PL/SQL, and Linux. Experience with UNIX platforms and databases (Oracle, Sybase, Big Data). Scripting proficiency (Python, Shell, PowerShell, SQL). Exposure to monitoring tools (Grafana, Prometheus, Kibana) and job schedulers (Control‑M). Familiarity with DevOps tools (Git, Jenkins, Ansible) and containerization (Docker, Kubernetes). Functional Skills Deep understanding of Calypso modules: Engines, Events, Filters, Reporting Framework, Transfers, Accounting, Workflows. Experience supporting capital markets applications, ideally in Market Risk or Front Office environments. Desirable Exposure to object‑oriented programming (Java). Experience with microservices architecture and Spring Boot. Familiarity with broader Capital Markets platforms. Working Hours Standard office hours: 9:00 AM – 6:30 PM or 11:00 AM – 8:30 PM. On‑call rotation may be required for weekend operations. Equal Opportunity Statement We are committed to fair and merit‑based hiring practices. All qualified applicants are encouraged to apply regardless of age, gender, race, religion, marital status, family responsibilities, or disability. Selection will be based solely on qualifications, experience, and job‑related competencies. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr
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