Global Technical Support Specialist

4 days ago

Singapur, Singapore Miltenyi Biotec Full time
Global Technical Support Specialist - Clinical and Flow Global Technical Support Specialist - Clinical and Flow

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Company Description
Miltenyi Biotec B.V. & Co. KG (Miltenyi Biotec) is a distinguished global biotechnology company originated in year 1989 based on the invention of MACS Technology under Mr. Stefan Miltenyi. With its headquarters located near Cologne in in Bergisch Gladbach, Germany, Miltenyi Biotec has established itself as a leader in the field of biomedical research and advanced cell and gene therapy. For more than 30 years, Miltenyi Biotec has played an important role in the design, development, manufacture, and integration of products that empower the advancement of biomedical research and enable cell and gene therapy. Miltenyi Biotec is having locations worldwide through its subsidiaries, affiliates (Miltenyi Biotec Group).

Company Description
Miltenyi Biotec B.V. & Co. KG (Miltenyi Biotec) is a distinguished global biotechnology company originated in year 1989 based on the invention of MACS Technology under Mr. Stefan Miltenyi. With its headquarters located near Cologne in in Bergisch Gladbach, Germany, Miltenyi Biotec has established itself as a leader in the field of biomedical research and advanced cell and gene therapy. For more than 30 years, Miltenyi Biotec has played an important role in the design, development, manufacture, and integration of products that empower the advancement of biomedical research and enable cell and gene therapy. Miltenyi Biotec is having locations worldwide through its subsidiaries, affiliates (Miltenyi Biotec Group).
Job Description
As a member of the Global Technical Support team, your area of responsibilities include, the following:

  • Providing specialized technical support for your product group(s)
  • Developing and delivering product training for your product group(s)
  • Contributing to our product knowledge database
  • Participating in project development

Technical support
  • Answer inquiries
  • Provide application support
  • Investigate and troubleshoot technical issues
  • Handle complaints
  • Visit customers for demos, installations or troubleshooting
  • Support marketing, R&D, quality assurance, regulatory affairs and/or production during all stages of the product lifecycle

Product training
  • Maintain certification as a certified trainer
  • Develop training courses
  • Plan, prepare and deliver training courses

Knowledge database
  • Contribute knowledge
  • Review and approve entries created by others

Participate in project development for new processes, systems, organization, etc.
Support and training will be provided to internal and external customers globally.
This position is office-based, will involve weekend shifts (home-based), and requires occasional international travel (on average 2 weeks per quarter).
Qualifications
  • Master’s or Ph.D. Degree in natural science (biology, biotechnology or medicine) or a comparable scientific education;
  • Outstanding communication and presentation skills;
  • Excellent analytical and problem solving skills;
  • Extensive experience in different biological fields like immunology, hematology, oncology, neuroscience, and/or stem cell biology;
  • Hands-on experience with flow cytometry, microscopy, high-content analysis, cell processing, transfusion medicine and/or medical devices;
  • Fluency in English (verbal and written) is essential;
  • Additional desired languages: Chinese, Korean, Japanese, German.
Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Biotechnology

Referrals increase your chances of interviewing at Miltenyi Biotec by 2x

Sign in to set job alerts for “Technical Support Specialist” roles. Application Support Analyst (1 Year Contract) IT Support Engineer, APAC (1 year contract) Product Support Specialist (Greater China)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Technical Support Specialist

    4 days ago

    Singapur, Singapore MNJ Software Full time

    Energize your career by joining MNJ SOFTWARE, one of Information Technology's fastest-growing companies. At MNJ SOFTWARE, we are dedicated to providing you with the opportunity to make a real impact and help people. As a leading IT services, business solutions, and outsourcing organization, MNJ SOFTWARE is committed to delivering tangible results to global...

  • Technical Support Specialist

    4 days ago

    Singapur, Singapore SALLING SEARCH PTE. LTD. Full time

    Responsibilities Provide 1st and 2nd line technical support for the company's software and services via phone and email. Collaborate with global teams for efficient technical support services.Technical Support Specialist Contribute to internal projects and special deliveries. Prioritize Customer Success as the core objective. Eligibility Criteria ...

  • Principal Technical Services Support Specialist

    4 days ago

    Singapur, Singapore Medtronic Full time

    Principal Technical Services Support Specialist At Medtronic, you can embark on a fulfilling career of exploration and innovation, contributing to the advancement of healthcare access and equity for all. Leading with purpose, you will play a crucial role in breaking barriers to innovation in a more connected and compassionate world.As part of the Digital...

  • Technical Support Specialist

    4 days ago

    Singapur, Singapore EPOS Full time

    About Epos Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore. Supporting Ant International's mission to empower SMEs, EPOS will leverage Antom's digital...

  • Technical Support Specialist/Senior Specialist

    4 days ago

    Singapur, Singapore Dualog AS Full time

    Full-Time Customer Success We are strengthening our dedicated Technical Support team to look after our clients. The Technical Support Specialist’s mission is to provide a helping hand to our customers who are shipping companies operating globally around the clock. About The Job As a Technical Support Specialist (or Senior Specialist, depending on...

  • Technical Support Specialist

    4 days ago

    Singapur, Singapore EPOS Pte. Ltd. Full time

    About Epos Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore. Supporting Ant International's mission to empower SMEs, EPOS will leverage Antom's digital...

  • Technical Support Specialist

    4 days ago

    Singapur, Singapore Prism+ Full time

    PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia, and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that go beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer...

  • Global Category Specialist

    4 days ago

    Singapur, Singapore Asahi Global Procurement Full time

    Overview Job title: Global Category Specialist - IT/IS Reporting to: Global Category Director - Marketing & Business Services Contract Type: 1-year Fixed Term Contract (maternity cover), with the possibility of extension Asahi Procurement's purpose is to safeguard existing value and unlock new sources of sustainable value for Asahi, our customers, and...

  • Specialist Technical Support

    4 days ago

    Singapur, Singapore Porsche Asia Pacific Pte Ltd Full time

    Overview The future has many facets: for the courageous, it is opportunity. The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. "In the beginning I looked around and could not find quite the car I dreamed of. So I decided to...

  • Senior Specialist, Global Compensation

    4 days ago

    Singapur, Singapore Entegris Inc. Full time

    Senior Specialist, Global Compensation page is loaded## Senior Specialist, Global Compensationlocations: Singapore, Singaporetime type: Full timeposted on: Posted Todayjob requisition id: REQ-9105**Job Title:**Senior Specialist, Global Compensation**Job Description:****THE ROLE:**Entegris is seeking a detail-oriented and globally minded**Senior...