Cloud Support Engineer

3 weeks ago


Singapur, Singapore TOSS-EX PR PTE. LTD. Full time

Overview

The Cloud Support Engineer is responsible to ensure service availability, performance and a good security posture of the systems running in the Cloud environment, in provisioning core infrastructure services of large system. The operational tasks required need to be fulfilled in a timely, co-operative and professional manner with the other infrastructure engineering teams.

Responsibilities
  • Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments
  • Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux and/or Windows) running in Cloud environment
  • Identifying potential bottlenecks in applications’ performance, troubleshoot and resolve Operating System and Application related incidents and issue according to customer’s processes
  • Manage the system patching and security hardening implementation
  • Any other ad-hoc duties as required or assigned
Qualifications
  • Working knowledge and exposure in Identify and Access Management System will be given priority
  • Automation, scripting experience with Linux Scripting will be an advantage
  • Take initiative, upkeep responsibilities and has a sense of urgency
  • Effective verbal and written communication skills
  • Self-motivated, customer-oriented and a strong team player
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