Storage Engineer

1 week ago


Singapur, Singapore VSTECS (SINGAPORE) PTE. LTD. Full time

Job Description Responsibilities

  • Storage log information collection and analysis, reporting
  • Perform provisioning configuration review, provide suggestions to correct or optimize the configurations based on Huawei best parties, recommend changes to procedures which result in operational optimization
  • Test and verify the configuration change, new patch or new software release
  • Change Management including participation in the planning, approval, and implementation of any authorized change request
  • Generate regular operational reports using Customer-supplied or Huawei's tools
  • Participate in storage capacity measurement and capacity planning including capacity forecasting
  • Attend to and fix vulnerabilities found on Huawei's storage hardware and software products
  • Assist with detailed technical planning for future initiatives
  • Develop and deliver a set of recommendations for customer that outlines areas that could be significantly improved. These could be operational, technical, or support related
  • Increase Customers understanding and knowledge Of Huawei storage solutions to maximize Customer's benefit from Huawei product features and functionality
  • Assist in training Customer's staff in the most efficient and effective methods Of utilizing the Huawei solution capabilities.
  • Conduct review meetings with Customer at a mutually agreed frequency, no less than monthly, to discuss the engagement status, issues, new requirements, and Customer's overall satisfaction.
  • Coordinate any changes to the Statement of Work (whether cost impacting or not) with Customer in accordance with the Change Control process.
  • Participate in Root Cause Analysis reviews when applicable
  • Meet the customer at the conclusion of the engagement to assure that any applicable responsibilities are turned over to Customer.
Requirements
  • At least 5 years of experience in IT storage environment
  • Familiar with storage environment
  • Have good experience of storage hands on configuration and storage data migration
  • Familiar with technical principles of disaster recovery and backup solutions, and data migration solutions of storage.
  • Experience on Daily Monitoring and able to support incidents/ issues.
  • Basics in OS concepts of Windows/ Linux/Unix Systems administration (Ubuntu, CentOS, Red Hat, Solaris, AIX etc.).
  • Excellent English oral and written communication skills.
  • Strong customer focus & Multi-tasking skills
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