Manager, Social
18 hours ago
Overview The Social & Community Strategist will be the guardian of SingPost's brand reputation and community engagement across all digital platforms, with a focus on building a presence on Reddit. This role is responsible for establishing a trusted voice for the company in online forums. The strategist will work across teams to ensure a consistent and positive brand narrative, while also using community insights to inform broader product innovation, communications and marketing strategies. Responsibilities Platform Strategy and Management: Develop, execute and implement a comprehensive strategy for SingPost’s presence on Reddit, one that adds value to the community, working with the customer experience team, customer service and product teams to add value to queries primarily on Reddit, but also across all social media platforms SingPost runs. Platform Strategy and Management: Build relationships to support queries in other subreddits to enable the company to respond as a trusted participant. Platform Strategy and Management: Establish and track key performance indicators on Reddit and other social platforms, work alongside the team to develop core KPIs, and trackers. Platform Strategy and Management: Collaborate with the existing social media team to ensure a consistent brand voice across Facebook, LinkedIn, TikTok, and Instagram. Community Engagement and Reputation Management: Proactively engage with online communities to build a positive reputation and address user feedback. Community Engagement and Reputation Management: Act as the key liaison between the communications team and customer service and product teams, managing and escalating high-level inquiries and community issues. Community Engagement and Reputation Management: Use sentiment analysis and community feedback to anticipate potential issues and inform communications and marketing plans. Content and Strategic Influence: Provide data-driven insights from online communities to influence and shape wider communications and marketing strategies. Content and Strategic Influence: Develop a reporting cadence such that queries and commentary collected from community monitoring can be captured to translate into insights for the business, product and website teams to ensure continuous improvements and refinements. Requirements Minimum 5 years of experience in a similar role, preferably with a strong agency background. Proven track record in managing social media communities and developing effective content strategies across multiple platforms. Demonstrated ability to build, manage, and grow online communities, fostering positive interactions and loyalty through proven community-building initiatives. Deep knowledge of key social platforms (Facebook, LinkedIn, TikTok, Instagram) with subject matter expertise in Reddit community management, capable of developing and executing engagement strategies to meet business goals. Skilled in managing sensitive issues and negative feedback professionally, with the ability to detect potential crises early and implement effective communication plans to protect brand reputation. Able to collaborate with internal teams such as customer service and product teams to ensure consistent brand messaging and translate community insights into actionable feedback. Excellent written communication and attention to detail, maintaining a consistent brand voice and crafting compelling narratives across diverse audiences. #J-18808-Ljbffr
-
Social Media Manager
4 weeks ago
Singapur, Singapore The Social Arm Full timeThe Role As a Social Media Manager, you will be responsible for developing and executing social media strategies, managing client accounts, and overseeing content creation to ensure client objectives are met. You will play a key role in account servicing and maintaining strong client relationships. We’re open to junior and manager-level roles Your...
-
Full-Time Videographer
3 weeks ago
Singapur, Singapore get social. Full timeOverview Full-Time Videographer & Editor (Social Media Content) for Get Social, Singapore. We are a boutique social media marketing agency focused on creating short-form video content that connects and converts for brands in a fast-paced digital landscape. We’re lean, fast-moving, and deeply committed to high-quality storytelling—and we’re growing....
-
Social Media Creator And Meme Poet
3 weeks ago
Singapur, Singapore WPR Social WPR Asia Full timeOverview Job Scope: Support our Social media manager, join as a social media manager or manager trainee. Social media content support and creator studio assistance. Content writing, captions, and strategy development. Training under our social media manager. Opportunity to convert to full-time if successful. Responsibilities Support the social media manager...
-
Partnerships Manager, Alliances
4 weeks ago
Singapur, Singapore Sprout Social, Inc. Full timePartnerships Manager, Alliances & Channels Sprout Social is looking to hire a Partnerships Manager to join the Alliances and Channels team, based in Singapore. What You’ll Do As the Partnerships Manager, you will play a pivotal role in driving growth and expanding our footprint within the partner ecosystem. You will be responsible for building and...
-
Social Media Manager
18 hours ago
Singapur, Singapore GRIT Full timeJob Overview We are seeking an experienced Social Media Manager (APAC) to oversee and grow the brand’s presence across key markets in Asia Pacific. This role will be responsible for developing regional social strategies, managing day-to-day social operations, and driving engagement through content, campaigns, and community initiatives. The ideal candidate...
-
Social Media Manager
4 weeks ago
Singapur, Singapore Salad Ventures Full timeSalad Ventures is a blockchain thinktank that develops and backs innovations in the growing gamefi or 'metaverse' space. We're a close knit family of builders, creatives and suits looking to change the face of new technologies. Send Applications to You can learn more about our project at: As a member of our team, you will be exposed to the world of...
-
Social Media Manager
3 weeks ago
Singapur, Singapore STRATGEIST PTE. LTD. Full timeOverview The Social Media Manager will be responsible for managing and implementing digital transformation strategies aligned with our clients' business goals. This person will be the primary point of contact with clients and will be responsible for their projects. He/She will need to foster a strong working relationship internally with the...
-
Senior Content Strategist
2 weeks ago
Singapur, Singapore We Are Social Full timeWe Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1,200 people spanning four continents and over 70 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. Our Strategy department is a crucial part of the...
-
Senior Content Strategist
2 weeks ago
Singapur, Singapore We Are Social Full timeOverview We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1,200 people spanning four continents and over 70 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. Our Strategy department is a crucial part...
-
Manager, Social
3 days ago
Singapur, Singapore Singapore Post Full timeOverview The Social & Community Strategist will be the guardian of SingPost's brand reputation and community engagement across all digital platforms, with a focus on building a presence on Reddit. This role is responsible for establishing a trusted voice for the company in online forums. The strategist will work across teams to ensure a consistent and...
