Centre Manager

4 days ago

Singapur, Singapore MINDCHAMPS PRESCHOOL SINGAPORE PTE. LIMITED Full time

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Responsibilities:

  • Customer Acquisition: Be a key player in onboarding new parents, sharing our vision, and recommending suitable coding programs for students.
  • Event Planning: Organize lead generation events with key partners, including parent sharings and trial classes, ensuring smooth execution and timely payment collection.
  • Community Building: Support customer success initiatives, maintain strong relationships with parents, and foster a vibrant community through engagement activities.
  • Student Assessment: Collaborate with the teaching team to evaluate student progress and follow up with parents for program conversions.
  • Administrative Support: Handle general administrative duties, including sending onboarding emails, data entry, and research, while ensuring all customer information is properly documented in our CRM system.
  • Relationship Management: Act as a relationship manager for the centre, tracking student progress and maintaining ongoing communication with parents.
  • Schedule: Plan, administer, and de-conflict the various program schedules and groupings, and communicate reminders/changes with staff, customers (parents), partners, and the public as required. Manage the coaching staff schedule to ensure sufficient coaching coverage for all programs.

Who are we looking for?

  • Detail-oriented Organizer: Meticulous and independent, with the ability to set priorities and manage time effectively to complete projects on schedule.
  • Education Advocate: Candidates with a passion for shaping young minds and equipping them with essential digital skills are ideal for this role.
  • Experience Welcome: While 3 years of prior teaching or training experience is beneficial, candidates with less experience but a strong passion and relevant skills are also encouraged to apply.
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