Store Manager

4 days ago

Singapur, Singapore Jimmy Choo Full time

JOB NATURE

  • Operate the store through superior customer service, sales management, professional selling and effective staff management
  • Manage the business on a day-to-day basis to increase sales and improve results through creative and effective use of all resources, including effective leadership and merchandise assortment
  • Achieve business targets and execute initiatives as well as strategies to contribute to the growth of sales
  • Aim to exceed customer expectations of service and products. Ensure store environments are consistently compelling and shopping experiences are inspirational through brand representations
  • Work closely with Training Department to ensure that excellent customer service is delivered and maintained
  • Create a proactive selling culture that focuses on building long term relationships through the conversion of walk-in customers into repeat clients
  • Motivate and engage staff to achieve sales goals
  • Manage and evaluate the performance of the team on an on-going basis to deliver individual, team and Company objectives
  • Report to direct manager to review merchandise assortment on a regular basis. Plan and take necessary steps to optimize stock level and stock mix to reflect sales, buying trends and customer demands
  • Present merchandise in a manner consistent with standards, in order to maximize sales and merchandise turn
  • Ensure proper inventory mix matching to market needs
  • Instruct and supervise staff in the correct execution of operating procedures, including merchandise receipt, pricing, counts and sales
  • Establish and implement action plans in co-operation with direct manager to develop sales for each product category
  • Be aware of local trading environment and its impact on our sales, including competitors’ trading activities
  • Implement and follow proper visual presentation guidelines to project the brand image and benefit sales through presentation
  • Support Visual Merchandising Department on timely window and interior display changes pro-actively to feature various new items and create excitement
  • Responsible for all store operation duties including attendance, billing, daily reconciliation reports, bank statement and sales reports to head office and direct manager
  • Implement group internal procedures and shrinkage control guidelines to prevent stock discrepancies
  • Work closely with direct manager in terms of decisions and procedures relating to business issue made at the store level and provide clear and informative business review
REQUIREMENTS
  • Minimum 7 years relevant experience in fashion retail industry with at least 2 years in similar role.
  • Good command of local language with one foreign language is preferred
  • Strong business acumen, sales-driven & service-oriented
  • Strong leadership & interpersonal skills that able to lead and build good relationships with all employees
  • Good team player and able to communicate well across all levels and parties
  • Proactive, accountable, motivated, dynamic, responsible and patient
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