Business Analyst, H2H Service Development

3 days ago

Singapur, Singapore Pasona Singapore Pte. Ltd. Full time

Overview

Business Analyst, H2H Service Development (Japanese Speaking) - JK

2 days ago Be among the first 25 applicants

Job Description
  • Lead business analysis activities and facilitate requirement discussions.
  • Depending on project status, perform project management tasks such as progress tracking and issue resolution.
  • Analyze current data formats across customer, channel, and branch systems.
  • Design new formats and logic in RH2H service (e.g. data mapping, validation).
  • Collaborate with stakeholders (internally in client department, with system owners in Head Office & Branch, with operation department in Branch etc.)
  • Support development and QA efforts with documentation and clarification.
  • Assist in User Acceptance Testing (UAT).
  • Track system enhancement plans and provide feedback.
  • Conduct impact analysis and plan customer migration.
  • Coordinate with regional branches and head office.
  • Provide documentation, Q&A, and support to stakeholders.
Job Requirements
  • Bachelor's degree in any related fields.
  • Minimum with 5–8 years proven consulting experience in a reputable or established consulting firm. Experience working and supporting client’s banking system projects is highly preferred.
  • Experience as a Business Analyst or Consultant in banking, specifically in payments or transaction banking (cash management).
  • Strong understanding of payment data formats such as MT101, MT103, pain.001, and pacs.008.
  • Excellent analytical and logical thinking skills (development/coding skills not required).
  • Strong consulting capabilities including communication, facilitation, issue resolution, and documentation using
  • Microsoft Excel and PowerPoint.
  • Good communication skill in both English and Japanese (Business-level proficiency as mandatory) to liaise with Japanese stakeholders and clients.
  • High level of self-discipline, accountability, and motivation to learn the client’s business.
  • Professional demeanor with the ability to proactively drive tasks and collaborate effectively with stakeholders.
  • Experience in project management, including tracking progress, managing scope and issues, and vendor coordination is a plus.

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Jeffrey Koh Kok Ann

EA Registration No: R

EA License No:90C4069

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Business Development, Consulting, and Information Technology
Industries
  • IT Services and IT Consulting, IT System Design Services, and IT System Installation and Disposal
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