Director of Client Success
3 weeks ago
Overview
We are seeking a Director of Client Success to join our globally distributed team. This is a remote role built on a commission-only, performance-aligned structure—ideal for professionals who value outcomes and want to create lasting impact through meaningful work.
About UsWe are an internationally active organization delivering digital leadership and personal development programs to professionals around the world. Our clients come from fields as diverse as healthcare, law, education, technology, and entrepreneurship. What connects them—and us—is a shared dedication to growth, contribution, and excellence.
Our team thrives on trust, collaboration, and a commitment to continuous evolution. As a remote-first company, we operate with flexibility and integrity while creating space for each member to grow alongside the people we serve.
About The Role – Director Of Client SuccessIn this role, you’ll focus on leading clear, values-based conversations with individuals exploring our programs. You’ll guide prospective clients through a consultative process, helping them align with transformative solutions that match their aspirations. This position operates entirely on a performance-based model for professionals who take initiative, value meaningful outcomes, and are energized by the opportunity to shape their trajectory through consistent engagement.
What You’ll Do- Initiate and develop authentic engagements with prospective clients across digital platforms
- Guide aligned individuals through a clear, respectful decision-making process
- Manage outreach and scheduling using tools like CRM systems, video conferencing, and online calendars
- Collaborate weekly with a team of experienced professionals to exchange insights and strategies
- Track activity and results while continuously refining your approach
- Participate in ongoing learning, training, and mentorship sessions
- Execute digital outreach campaigns (training provided—no prior experience required)
- 5+ years in client success, relationship management, sales, or advisory roles; outstanding communication and listening skills with a professional and compassionate approach
- Comfort operating independently in a remote environment
- Familiarity with (or willingness to quickly learn) tools like Zoom, HubSpot, and online scheduling platforms
- A passion for growth—both your own and others’—and the discipline to support it consistently
- Interest in digital communications and a willingness to explore new strategies
- Fully remote flexibility, allowing you to structure your schedule for focus and flow
- A performance-based structure that honors results and contribution
- Extensive training and collaborative support from a high-integrity team
- Access to leadership development tools and resources
- A rare chance to apply your expertise in a space that’s both professionally rewarding and personally aligned
This is a commission-only role designed for individuals who take ownership of their impact and value consistency in action. Compensation and expectations will be discussed clearly during the interview process.
Let’s Start the ConversationIf you’re ready to take your experience as a client-focused professional and apply it in a fresh, purpose-centered setting, we encourage you to apply. This role may be your next meaningful step forward.
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