System Administrator

2 days ago


Singapur, Singapore BLACKSMITH PRODUCTION PTE LTD Full time

Job Description User onboarding and offboarding (accounts, devices, access permissions, shared drives, emails). Workstation setup, configuration, and maintenance. System performance management — updates, cleanup, storage optimization, antivirus compliance/ monitoring Microsoft 365 administration — Exchange, Teams, SharePoint, Azure AD, Office apps. License and subscription management (Office, antivirus, Zoom, etc.). Troubleshooting - business applications, hardware, and infrastructure-related issues etc. Ticketing system administration. Backup and data recovery systems — local and cloud solutions. File hosting and shared drive administration — NAS or cloud environments. Documentation of IT processes, configurations, and standard operating procedures. IT asset inventory management and tracking. Network and Wi-Fi management — VPN access and troubleshooting. Email domain, DNS, and certificate configuration and upkeep. VoIP phone extension setup and support. CCTV security camera monitoring and maintenance. Research and recommend improvements to existing infrastructure. Security governance — MFA, password policies, device compliance. Ensuring best practices for data protection and system access control. Planning and managing hardware/software purchases. Standardizing IT equipment and technology. Provide help desk and technical support to on-site and remote employees. Experience & Qualifications Diploma or Degree in Information Technology, Computer Science, or related field. Minimum 3-4 years of hands-on IT support or system administration experience. Strong knowledge of Windows OS deployment, troubleshooting and device configuration. Experience with Microsoft 365 admin — Exchange, Teams, SharePoint, Azure AD. Familiar with backup solutions (cloud and local) and file sharing services. Knowledge of ticketing systems such as ServiceNow, Zendesk, etc. Strong problem-solving skills with urgency in issue resolution. Well-organized and able to work independently with minimal supervision. Familiar with IT security practices, governance, and data protection practices. #J-18808-Ljbffr


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