Head of Organisation

2 weeks ago

Singapur, Singapore Crédit Agricole Group Full time

Under direct Chief Operating Officer supervision, the Organisation department supports the business lines and operations in their development projects by implementing the right organisation, processes, systems and guidelines to meet their requirements and strategic objectives.

As Head of Organisation, he/she will manage a portfolio of local and transversal projects: innovation, regulatory, digital transformation, process automation.

He/She will also act as BCP manager and will work on the definition and the maintenance of the business continuity plan for all the Bank's departments.

He/She will work hand in hand with the Chief Information Security Officer to promote information security in CACIB Singapore, relay any information relative to information security and administer user access control.

Main Responsibilities:

  • Project Management
  1. Contribute to the management of transversal projects: digital transformation, back office / front office systems enhancement, process automation, regulatory projects, new ways of working;
  2. Coordinate User Acceptance testing (UAT) between local, regional, head office and IT teams;
  3. Change management;
  4. Document and streamline workflows and procedures to optimize use of resources and enforce work standards and controls;
  5. Propose new initiatives, drive and implement innovative solutions and change management actions.
  • Business Continuity Planning & Crisis Management
  1. Review and test the Business Continuity Planning (BCP) solutions to ensure the continuity of the Bank's critical processes;
  2. Conduct the Business Impact Analysis with each head of department;
  3. Organize crisis simulation exercises and participate in the industry testing exercise;
  4. Coordinate Crisis Management meetings.
  • Information System Security & Access Rights
  1. Maintain the company's Information System Security - controlling access rights/administering user access;
  2. Coordinate cyber risk analysis of some local systems;
  3. Initiate and roll out staff awareness campaigns on cybersecurity.

Secondary duties:

  • Assist COO on ad-hoc transverse project requesting coordination.

Legal and Regulatory Responsibilities

  • Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
  • Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

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