F&B Captain

3 weeks ago


Singapore Shangri-La International Hotel Management Ltd. Full time
Overview

F&B Captain (Waterfall) at Shangri-La Group

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Captain (Waterfall) to join our team

Responsibilities
  • Oversee daily service operations in Waterfall restaurant.
  • Ensure food and beverage are served according to standards.
  • Supervise and support service associates during shifts.
  • Handle guest requests and resolve complaints professionally.
  • Maintain mise-en-place and cleanliness of service areas.
  • Coordinate with kitchen and other departments for smooth service.
  • Monitor inventory and assist in requisition processes.
  • Uphold hygiene, safety, and grooming standards.
Qualifications
  • Minimum 2 years of experience in restaurant service.
  • Familiarity with hygiene and safety protocols.
  • Positive attitude and guest-focused mindset.
  • Willingness to work shifts and weekends.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Management and Customer Service
Industries
  • Hospitality, Travel Arrangements, and Food and Beverage Services
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