Technical Service Manager, Malaysia and Singapore

4 days ago

Singapur, Singapore ZOLL MEDICAL SINGAPORE PTE. LTD. Full time

About the Role

We are seeking an experienced and driven Technical Services Manager to lead and oversee our Technical Services operations in Singapore and Malaysia. This leadership role is responsible for ensuring operational efficiency, profitability, and exceptional service delivery across both markets.

Key Responsibilities

  • Oversee daily operations and manage P&L for the Technical Services departments in Singapore and Malaysia.
  • Lead and mentor an extended team of managers, engineers, and technicians to drive operational efficiency, service excellence, and technical competency .
  • Develop and execute strategic plans and departmental goals aligned with regional objectives.
  • Drive continuous improvement initiatives to optimize cost efficiency and customer satisfaction.
  • Identify growth opportunities and implement strategies to expand service revenue and profitability.
  • Ensuring that all medical devices are properly maintained, calibrated, and serviced to meet stringent regulatory standards and performance expectations.
  • Supporting healthcare providers by ensuring the reliability, safety, and optimal performance of our devices throughout their lifecycle.
  • Provide prompt and effective troubleshooting and emergency field service support as required.
  • Collaborate with Sales and Operations to identify and pursue new business opportunities and strategic partnerships.
  • Partner with relevant departments on strategic initiatives to increase ExpertCare adoption rates across the region.
  • Ensure compliance with documentation standards and local regulatory requirements (e.g., GDPMDS).

Required/Preferred Education and Experience

  • Minimum 5 years of technical experience in the Medical Device or Biomedical Engineering industry
  • At least 5 years of supervisory or leadership experience in a similar technical role
  • Proven ability to lead cross-functional teams and engage with stakeholders at all levels
  • Strong background in on-site technical support, troubleshooting, and root cause analysis
  • Ability to prioritize, multi-task, and manage time effectively under pressure
  • Strong critical thinking and problem-solving skills
#J-18808-Ljbffr

  • Marketing Manager – Singapore and Malaysia

    4 days ago

    Singapur, Singapore Focus Global Full time

    About the Role: The Marketing Brand Manager will be responsible for the marketing vision and growth of successful international consumer brands in Singapore and Malaysia. Who are you? We seek a highly motivated, self-driven individual comfortable in a fast-paced environment. If you enjoy creating delightful customer experiences, finding product market...

  • Country Manager

    4 days ago

    Singapur, Singapore Evo Commerce Full time

    Evo Commerce owns a few CPG brands focusing on high quality supplements. We’re currently operating in 3 markets and our team members are based out of Singapore. We have past experience working in big tech companies which includes Grab, Tiktok, Zalora, FoodPanda, Fave, Shopee, etc. Our hero product, bback (previously known as Bounceback), is currently one...

  • Head of Retail

    4 days ago

    Singapur, Singapore LVMH Group Full time

    The Head of Retail leads the overall boutique network strategy and retail performance across Singapore and Malaysia. This role is responsible for setting the retail direction, enhancing client experience, developing retail leadership, and ensuring operational and service excellence. As a key business partner to the General Manager, this position plays a...

  • Head of Retail

    4 days ago

    Singapur, Singapore LVMH Group Full time

    The Head of Retail leads the overall boutique network strategy and retail performance across Singapore and Malaysia. This role is responsible for setting the retail direction, enhancing client experience, developing retail leadership, and ensuring operational and service excellence. As a key business partner to the General Manager, this position plays a...

  • Marketing (Assistant) Manager (Singapore & Malaysia)

    4 days ago

    Singapur, Singapore Venchi Full time

    About Venchi Founded in 1878 by Silviano Venchi, Venchi has become a global leader in chocolate and gelato, blending Italian tradition with a commitment to craftsmanship and well-being. With over 145 years of history, Venchi offers more than 350 chocolate recipes and 90 gelato flavors, adhering to the highest quality standards while embracing the principles...

  • Head of Retail – Singapore

    4 days ago

    Singapur, Singapore TAG Heuer Full time

    TAG Heuer, founded in 1860 by Edouard Heuer in the Jura Mountains of Switzerland, is a luxury watch brand that is part of LVMH Moët Hennessy Louis Vuitton SE ("LVMH"), the world’s leading luxury group. For 163 years, TAG Heuer has demonstrated pure avant-garde watchmaking spirit and a commitment to innovation with revolutionary technologies. Today, the...

  • Audit Manager Data Management(Singapore, India, Malaysia, Hong Kong)

    4 days ago

    Singapur, Singapore Standard Chartered Singapore Full time

    Join to apply for the Audit Manager Data Management(Singapore, India, Malaysia, Hong Kong) role at Standard Chartered Singapore 2 days ago Be among the first 25 applicants Join to apply for the Audit Manager Data Management(Singapore, India, Malaysia, Hong Kong) role at Standard Chartered Singapore This role could be based in Singapore, India, Hong Kong...

  • Process Universe Lead(Singapore, Malaysia)

    4 days ago

    Singapur, Singapore Standard Chartered Singapore Full time

    Join to apply for the Process Universe Lead(Singapore, Malaysia) role at Standard Chartered Singapore Job Summary This role could be based in Singapore and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based. What’s the...

  • Country Marketing Manager

    4 days ago

    Singapur, Singapore W-Consulting Company Ltd. Full time

    Country Marketing Manager (Singapore or Malaysia based) Our client is one of the Top Global IT Vendors. They are seeking for a Country Marketing Manager, an Individual Contributor, to cover Asean and Australia. Responsibilities Cover all marketing activities for Asean and Australia Support both Direct Sales and Channel Partners and help them to develop...

  • Information Technology

    4 days ago

    Singapur, Singapore Singapore Airlines Full time

    Information Technology - Software Engineer (Digital) (Malaysia) Join to apply for the Information Technology - Software Engineer (Digital) (Malaysia) role at Singapore Airlines Continue with Google Continue with Google Information Technology - Software Engineer (Digital) (Malaysia) Join to apply for the Information Technology - Software Engineer (Digital)...