
E-Commerce Manager, Singapore
3 weeks ago
Overview
Join to apply for the E-Commerce Manager, Singapore role at SharkNinja APAC .
Responsibilities- Own end-to-end E-commerce P&L across SEA platforms.
- Lead commercial negotiations with platforms (trading terms, commission structures, co-op funds, campaign participation).
- Set annual and monthly sales targets, ensuring delivery through structured volume waterfalls.
- Track and manage GTN ladders, margin structures, and ROI by platform.
- Build and execute annual platform business plans aligned to NPD launches, seasonal peaks, and mega campaigns.
- Partner with platform account managers to secure prime visibility (search share, banners, flash sales, live events).
- Drive category leadership by increasing traffic, CVR, and AOV through data-driven levers.
- Oversee digital marketing spend allocation (search, display, affiliates, influencers, vouchers).
- Monitor campaign effectiveness (ROAS, CPA) and continuously optimize spend.
- Innovate partnership opportunities (cross-brand bundles, affiliate programs, creator collaborations) to unlock incremental growth.
- Ensure seamless brand consistency across all online platforms.
- Own funnel diagnostics (traffic × CVR × AOV), returns analysis, and customer journey mapping.
- Deliver actionable insights from platform dashboards, GA4, and campaign analytics to inform decision-making.
- Lead post-campaign reviews with clear “Keep / Fix / Kill / Start” recommendations.
- Collaborate with Sales, Marketing, Supply Chain, and Customer Service to deliver an integrated channel strategy.
- Ensure S&OP alignment with supply chain for availability, WOS, and campaign readiness.
- Partner with Customer Service on returns, chat handling, and platform penalties.
- Represent e-commerce in cross-functional planning forums, ensuring online has equal strategic weight as offline.
- Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
- 6–10 years’ experience in e-commerce / commercial roles, ideally with platform exposure (Lazada, Shopee, TikTok, Amazon).
- Proven track record of owning P&Ls and delivering GMV growth while managing margin discipline.
- Strong negotiation skills with platforms and proven ability to secure favorable terms.
- Experience with digital marketing ROI management (search, display, affiliates, influencers).
- Solid analytical skills with fluency in GA4, platform dashboards, and Excel.
- Entrepreneurial mindset with a track record of creative partnerships and campaign innovations.
- Strong leadership, communication, and stakeholder management skills.
- Full ownership of a high-growth channel with strategic importance to the business.
- Opportunity to build and scale regional e-commerce operations with autonomy.
- Competitive package with performance-based incentives.
- A dynamic, fast-paced, and entrepreneurial environment.
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