Project Manager

3 days ago

Singapur, Singapore NTT DATA, Inc. Full time
Responsibilities
  • Leads and directs concurrent standard or complex projects.
  • Engages with stakeholders to deliver projects from original concept through final implementation.
  • Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
  • Ensures that the project delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
  • Manages the delivery of the project, including rigorous scope control and change management.
  • Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
  • Documentation and management of risks and issues.
  • Ensures clear and concise communications to all stakeholders.
  • Provides pre-sales support by working with sales teams to scope and cost a project solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
  • Identifies opportunities and influences the sale by conducting a business conversation with the client positioning organizational consulting and technical services offerings.
  • Coordinates activities of the project teams through task delegation or resource assignment etc.
  • Performs any other related task as required.
Knowledge and Attributes
  • Seasoned project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
  • Ability to establish strong relationships with internal stakeholders and external clients.
  • Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
  • Good written and verbal communication skills.
  • Ability to work in high-pressure environments.
  • Seasoned ability to manage urgent and complex tasks simultaneously.
  • Seasoned business acumen and commercial skills.
  • Passionate, strong initiative, self-driven with a commitment to succeed.
  • Seasoned influencing ability whilst taking a collaborative approach.
  • Decisive with good attention to detail ability.
  • Seasoned ability to promote project services to both internal stakeholders and external clients.
  • Competent in project change management.
  • Seasoned knowledge of the industry, domain, or technology related to the client's project.
  • Seasoned problem-solving and analytical skills to identify and address issues that may arise during project implementation.
Academic Qualifications and Certifications
  • Bachelor's degree or equivalent in business and / or project management or related field.
  • Relevant project management certifications preferably PMP required.
  • ITIL certification is beneficial.
Required Experience
  • Seasoned project management experience preferably in a multinational professional services environment.
  • Seasoned client engagement experience.
  • Demonstrated understanding of the project life cycle.
  • Demonstrated competency in project change management.
  • Seasoned experience managing expectations when balancing alternatives against business and financial constraints.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology, Consulting, and Project Management
Industries
  • IT Services and IT Consulting, Information Services, and Business Consulting and Services
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