Team Lead/Supervisor Customer Engineer
2 weeks ago
Position: Team Lead/Supervisor Customer Engineer (Thermal) Vertiv is seeking a Team Lead/Supervisor to manage a team of Thermal CEs, ensuring the company meets its commitments and delivers high-quality service to customers. The role involves leading and guiding the Thermal Team to foster long-term customer relationships, adopting an analytical and professional approach, driving operational effectiveness, and striving for win-win solutions whenever possible. Field Activities Carry out Testing & Commissioning, Preventive Maintenance and Time & Material activities in a professional, efficient manner, and achieve a high level of service to our clients within the restraints of time, expense and profitability. Provide technical support and mentorship to field engineers and work closely with technical Support team to address product issues. Participate and lead the troubleshooting activities together with technical support team, field engineers and third-party vendors. Author Method of Statement, Risk Assessment, Site Acceptance Test procedures and Incident Reports. Safety Take all necessary steps to ensure OH&S requirements are adhered to. Ensure adequate PPE, tools and calibrated instruments is provided to team engineers. Report all incidents on time Team Management Support the Service Operations Manager and Thermal Team Manager in planning, scheduling and organizing departmental matters. Participate and contribute to the training, supervision, appraisal, motivation and development of the team engineers for continual improvement and optimized performance. Ensure job debriefing is promptly done by team engineers and team OKR is continuously monitored and met. Work hand-in-hand with project management team to assign resources for testing & commissioning activities. Client Management Maintain proper levels of relationships between the Company and our customers, by ensuring all complaints are reported promptly so that remedial action can be taken. Ensure that a level of competence is maintained to adequately handle the degree of technology required by application to training available and personal updating. At all times ensure that company vehicle, personal dress and appearance are presentable within the restraints of the work to be carried out, the Company policy is well understood, and that Company business is carried out in an efficient and professional manner. Requirements 8 years or above field experience with thermal products like CRAC, AHU, Thermal Wall etc, preferably in data centre environment. 3 years and above in managing team of engineers. Good technical knowledge in data centre/M&E/critical environment Good understanding in operations management. Strong business acumen with high level of commitment to meet and exceed customer satisfaction and demands Good written, oral communication and presentation skills, with experience working with people across different culture and background Good relationship building and management skills with the ability to foster long-term relationships (with internal teams, external partners) Self-motivated and work on own initiative; good team player Action- and results-orientated with a passion for success Aggressive in planning for and achieving targets Good time management skills. #J-18808-Ljbffr
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Sales Team Manager
2 weeks ago
Singapur, Singapore SEARCH PERSONNEL PRIVATE LIMITED Full timePosition: Sales Team Manager (Supervisor/ Team Lead) Up to $6500 Location: Joo Chiat Road (Nearest MRT - Marine Parade MRT) Working hours: 5 days work week: Monday-Friday 9am-6pm Salary (commensurate with experience): Gross $6500 (Basic up to $5000 + Commission) Duration: Permanent Industry: Technology Service Provider Main Responsibilities: This is a sales...
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Customer Service Team Lead
2 weeks ago
Singapur, Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full timeAbout ST Engineering ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace,...
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Team Lead, Customer Care Management_Fraud
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Singapur, Singapore UOB Full timeOverview Team Lead, Customer Care Management_Fraud at UOB. Lead, motivate, and manage a team of customer care representatives who handle fraud reports, scam inquiries, and compensation appeals. Provide coaching, feedback, and performance reviews to ensure team members meet or exceed performance goals. Responsibilities Lead, motivate, and manage a team of...
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Data & AI Scientist (Singapore-based)
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Singapur, Singapore Momos Customer Engagement Full timeOverview Momos is a rapidly growing startup headquartered in San Diego and Singapore, building AI for customers at every location. Momos works with leading enterprise multi-location brands and QSRs globally, such as Firehouse Subs, Shake Shack, and Baskins Robbins, and powers the entire customer stack with AI for 20,000 locations globally. At Momos, our core...
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IT Helpdesk/ Desktop Support Engineer/ Team Lead
3 weeks ago
Singapur, Singapore STAFFKING PTE. LTD. Full timeDescription: Basic up $3000 (Desktop Support Engineer) Basic up $4000 (Team Lead) 5-day work, Office hours Central West area Entry level is welcomed, training provided Job Scope: Desktop Support Engineer Provide frontline IT support, including ITSM tickets, walk-ins, on-site support, self-help kiosks, and VIP calls. Handle system onboarding/offboarding,...
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IT Helpdesk/ Desktop Support Engineer/ Team Lead
2 weeks ago
Singapur, Singapore STAFFKING PTE. LTD. Full timeDescription: Basic up $3000 (Desktop Support Engineer) Basic up $4000 (Team Lead) 5-day work, Office hours Central West area Entry level is welcomed, training provided Job Scope: Desktop Support Engineer Provide frontline IT support, including ITSM tickets, walk-ins, on-site support, self-help kiosks, and VIP calls. Handle system onboarding/offboarding,...
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Singapur, Singapore StaffKing Pte Ltd Full timeOverview Description: Basic up $3000 (Desktop Support Engineer) Basic up $4000 (Team Lead) 5‑day work, Office hours Central West area Entry level is welcomed, training provided Job Scope Desktop Support Engineer Provide frontline IT support, including ITSM tickets, walk‑ins, on‑site support, self‑help kiosks, and VIP calls. Handle system...
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Staff Engineer Team Lead, Developer Platform
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Singapur, Singapore MOTIONAL SINGAPORE PTE. LIMITED Full timeMission Summary:We are seeking a capable and highly motivated Team Lead for our Developer Platform team to enable rapid and safe software delivery by providing a unified, efficient and reliable platform for all developers at Motional. You will lead a team of talented engineers that focuses on improving the engineering experience and developer productivity of...
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Singapur, Singapore Airwallex Full timeLead / Manager Software Engineer, Issuing Platform Team Join to apply for the Lead / Manager Software Engineer, Issuing Platform Team role at Airwallex Lead / Manager Software Engineer, Issuing Platform Team Join to apply for the Lead / Manager Software Engineer, Issuing Platform Team role at Airwallex Get AI-powered advice on this job and more exclusive...
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High Risk Assessment Team Lead
4 weeks ago
Singapur, Singapore Wise Full timeJoin to apply for the High Risk Assessment Team Lead role at Wise Wise is a global technology company, building the best way to move and manage the world’s money. Job Description As a Risk Assessment Team Lead you will develop and oversee the daily operations of a team of Risk Assessment Specialists. Your team is responsible for mitigating risks associated...
