High Risk Assessment Team Lead

Join to apply for the High Risk Assessment Team Lead role at Wise Wise is a global technology company, building the best way to move and manage the world’s money. Job Description As a Risk Assessment Team Lead you will develop and oversee the daily operations of a team of Risk Assessment Specialists. Your team is responsible for mitigating risks associated with high risk customers. This area has a strong focus on maintaining compliance with AML/CFT regulations, and internal policies according to Wise’s risk appetite. The Risk Assessment Specialists have an advanced understanding of inherent risks tied with complex business structures, various customer types and activities, country-specific risks and their appropriate mitigating strategies. The Risk Assessment Team Lead is a people lead with a mindset that allows them to build processes that put our customers first while being aware of the risks surrounding the industry, specific products, and requirements set to us by regulations and partners. Responsibilities Team Leadership: Lead by example and drive a customer-focused mindset across your team as well as the wider organisation. Promote a culture of ownership and accountability. Build high-performing teams that value knowledge sharing and continuous learning People management: Coach and develop a strong team of Risk Assessment Specialists. Create initiatives to grow skills, behaviours, and competencies. Design and manage development plans. Conduct career map check-ins and make recommendations for promotions, salary raises, and other decisions. Operational management: Identify and propose opportunities for process improvements. Collaborate with central functions and other operational teams to increase efficiency. Provide guidance on complex, high-risk cases and escalations. Manage admin tasks including scheduling, training, hiring, interviewing, and team activities. Performance management: Measure team KPIs and ensure targets and quality standards are met while maintaining customer experience. Conduct regular one-on-one coaching and team meetings to share best practices and maintain team spirit. Expertise Sharing: Be a subject matter expert in KYC and financial crime, train and coach the team on operational topics. Maintain understanding of regulatory obligations and internal policies. Apply a risk-based approach to deterring and preventing money laundering. Perform deep dives, identify root causes, and propose solutions to senior leadership. Assist with audits and policy/process development. Planning and execution: Ensure KPIs are met and provide insights to stakeholders. Deliver initiatives and ensure progress toward goals. Stakeholder management and communication: Collaborate with stakeholders, document initiatives and reports clearly, communicate to a wider audience, and improve cross-team communication. Act as liaison between different layers of the organization and your team leads. Qualifications Requirements Excellent verbal and written English skills (additional languages are a plus). Minimum 3+ years of experience in KYC/AML, financial crime, compliance, or related field within financial services. At least 1-2 years of leading small to medium sized teams. Strong understanding of regulatory framework around KYC/AML. Familiar with money laundering methods and other financial crime trends. Ability to foster an environment where the team uses a risk-based approach to their work. Independent, proactive, and results-driven with strong communication and organizational skills. Ability to multi-task and take responsibility in challenging situations; identify gaps in policies and provide detailed feedback through established channels. Proven track record of owning responsibilities and being a collaborative team player. Ability to analyze and act on team metrics. Nice To Have Education: Bachelor’s degree in Finance, Business Administration, Law, or related field Certifications: ICA, CAMS, or equivalent (AML-focused) Experience with analytics tools like Looker, Superset, or similar Additional Information For everyone, everywhere. We’re people building money without borders — without judgement or prejudice. We believe teams are strongest when they are diverse, equitable and inclusive. We’re proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and ensure every Wiser feels respected and empowered to contribute toward our mission and progress in their careers. If you want to find out more about what it’s like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram. Seniority level Mid-Senior level Employment type Full-time Job function Other, Information Technology, and Management Referrals increase your chances of interviewing at Wise by 2x Get notified about new Public Safety Supervisor jobs in Singapore. #J-18808-Ljbffr