DevOps Manager

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

Be a part of something BIG

The DevOps Manager shall support the implementation of digitalisation strategy for Group Technology and Networks which aims to loosen the IT architecture, increase organisational agility and enable an API driven digital ecosystem.

His/her main responsibility is to deliver the Network As A Service (NaaS) strategic digitalization initiative which will include Network Service Bus and Service Orchestration initiatives using Agile methodologies.

This will include responsibilities such as product owner, project management and service management.

He/she shall work closely with the various teams/stakeholders as the delivery lead to ensure the software feature delivery is efficient, timely, secure and reliable.

He/she shall also ensure that the services/platforms/products are operating reliably in accordance to the networks service level agreement with proactive monitoring.

He/she will also need to explore the various new technologies in software development and automation, cybersecurity and cloud computing (hybrid/multi/edge) and work with the respective team to incorporate into the product delivery.

Make an Impact by:

• Manage and lead an agile application “build and run” team/squad to deliver the network software projects such as Network Service Bus and Service Orchestration, using Continuous Integration (CI) and Continuous Deployment (CD) and Agile scrum practices.
• Work closely with the business to gather requirements and translate it into epic and user stories for the squad to deliver and implement.
• In charge of project planning and management activities such as procurement for the squad as well as acting as the Product Owner to prioritizes the backlog for the squad to work on.
• Work closely with the internal platform engineering team to deliver the operating environment for container based microservices that meet the agreed high availability, performance and security requirements.
• Work closely with other internal teams within the organization to ensure that solutions are designed with customer user experience, scale/performance, security and operability in mind.
• Ensure that the software releases are align and following the organization’s internal software release and deployment process for the various projects.
• Facilitate and support the troubleshooting or root cause analysis of platform issues or incidents with own teams and other internal teams.
• Proactively identify opportunities for automation, process improvement and solution/architecture simplification for the services/products.
• Research and suggest the latest, most relevant technologies and trend for continuous improvement of the platforms/services/products.

Skills for Success:

• Bachelor's Degree in IT/Computer Science/Computer Engineering or relevant discipline
• At least 8 years of working experience in software delivery for large scale transformational or digitalization projects
• Working experience in leading and managing Agile projects as a Product Owner (such as SCRUM/KANBAN) and the usage of related tools such as JIRA.
• Working experience in project planning and management activities including financial and procurement.
• Working experience in business requirements analysis and translating to team for implementation and delivery.
• Working experience in service management of projects or products in production environment.
• Good understanding of cloud computing/container deployment and management such as AWS/Azure/OpenStack/Kubernetes(K8s) etc
• Good understanding of open source software development and related automation tools (e.g. Ansible, Terraform, Nexus, Jenkins, SoapUI, SonarQube)

Rewards that Go Beyond:

Full suite of health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

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We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.