Junior Desktop Support Engineer

4 weeks ago


Singapur, Singapore ITCAN PTE. LIMITED Full time

Job Description & Requirements

Min 6 months exp in IT support is required.

Job Description for Desktop Support Engineer

Primary Purpose

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities
  • Perform Desktop Support services to users
  • This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
  • Perform imaging/re-imaging
  • Perform asset inventories
  • Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
  • Updates Incident records
  • Creates and updates work instructions (where necessary)
  • Document standards and procedures (where necessary)
#J-18808-Ljbffr

  • Singapur, Singapore MONETEC PTE. LTD. Full time

    Junior Desktop Support Technician Location: East Singapore Working Days: 5-day work week Salary Range: $2,200 – $3,000 Job Scope Provide basic IT support to end-users (hardware, software, printers, and network issues). Set up, install, and maintain desktops, laptops, and other IT equipment. Assist with user accounts, email, and access support. Troubleshoot...


  • Singapur, Singapore MONETEC PTE. LTD. Full time

    Title: Senior Desktop Support Engineer 5 day work week : Monday to Friday About the Role We are seeking a highly skilled and motivated Senior Desktop Support Engineer to join our IT team. In this role, you will provide advanced technical support to end-users, ensuring smooth operation of workplace technologies and a high standard of customer service. You...


  • Singapur, Singapore Rayton Solutions Full time

    5 day work week : Monday to Friday Location : Islandwide Job Title: Senior Desktop Support Engineer About the Role We are seeking a highly skilled and motivated Senior Desktop Support Engineer to join our IT team. In this role, you will provide advanced technical support to end-users, ensuring smooth operation of workplace technologies and a high standard of...


  • Singapur, Singapore Ennovatez Full time

    Deskside/Desktop Support Engineer We are looking forexperienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. Job Responsibilities & Requirement: Primary Provide level 2 End User Computing support and well verse in Windows OS Good Hardware and software troubleshooting...


  • Singapur, Singapore ENNOVATEZ PTE. LTD. Full time

    Deskside/Desktop Support Engineer We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. Job Responsibilities Primary Provide level 2 End User Computing support and well verse in Windows OS Good Hardware and software troubleshooting skills for...


  • Singapur, Singapore ENNOVATEZ PTE. LTD. Full time

    Deskside/Desktop Support Engineer We are looking forexperienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. Job Responsibilities & Requirement: Primary Provide level 2 End User Computing support and well verse in Windows OS Good Hardware and software troubleshooting...


  • Singapur, Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Job Description: Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office. Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers. Provide user data and application recovery Use diagnostic tools to troubleshoot problems associated...


  • Singapur, Singapore Unison Group Full time

    Get AI-powered advice on this job and more exclusive features. Unison Group provided pay range This range is provided by Unison Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range SGD24,000.00/yr - SGD36,000.00/yr Responsibilities Provide IT technical onsite support for end user...


  • Singapur, Singapore Unison Group Full time

    Responsibilities Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel Duty Engineers on standby are to answer all incoming calls within 10 rings....


  • Singapur, Singapore Unison Group Full time

    Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel Duty Engineers on standby are to answer all incoming calls within 10 rings. In the event of...