Manager in Beauty Lifestyle and F&B

4 days ago


Singapur, Singapore INITIA PTE. LTD. Full time

Responsibilities:

  • Involving in both restaurant and salons operations is mandatory
  • Manage day to day restaurant & salons operations, and ensure a positive outlet image
  • Coordinating front and back of the house operations for smooth delivery of services
  • Training / coaching of new and current staff on customer service best practices
  • Managing staff training, schedules and work performance
  • Organize and supervise shifts
  • Respond promptly to customer complaints, suggest solutions to resolve complaints
  • Ensure compliance with safety and sanitation regulations
  • Control operations cost and identify measures to cut wastages
  • Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
  • Preparing of reports
  • Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

  • Bachelor Degree in Hospitality, Retail Management or related field
  • Proven work experience as Restaurant Manager / Hospitality Manage
  • Strong leadership skills
  • Excellent communication skills
  • Financial Management skills
  • Customer service oriented
  • Proven experience as Head of Operations or equivalent position in a fast moving company
  • Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
  • In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
  • Working knowledge of data analysis and performance / operation metrics
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