Manager, Product Management, Payment Gateway

3 days ago

Singapur, Singapore Mastercard Full time

Overview

Mastercard Gateway and Acceptance are key strategic priorities for the Asia Pacific region. The role involves product and program management for the Asia Pacific region, driving delivery of new features, functionalities, payment channels, and options in collaboration with internal and partner teams to establish Mastercard Payment Gateway Services (MPGS) as the preferred platform for acceptance.

As a critical component of Mastercard’s regional growth strategy, this role will drive product and program management for MPGS in Asia Pacific, in collaboration with the Gateway Commercialization team, Customer Solution Centers, Global Product, Operations, Delivery, Compliance, Legal, Marketing, and other partners.

Responsibilities
  • Develop a strong understanding of market strategy, industry trends, and customer needs in the gateway and acceptance landscape, including PSPs, payment facilitators, acquirers, and merchants.
  • Assist in the product pipeline development for MPGS in Asia Pacific—identify opportunities in collaboration with financial institution account teams, market development teams, and Customer Solution Centers.
  • Collaborate with internal teams to develop use cases / user stories, identifying and documenting business and technical requirements to inform development needs.
  • Oversee the full product management lifecycle, including identifying opportunities, positioning, roadmap planning, intake coordination, liaising with Global teams for feature development, technical onboarding, and solution support.
  • Shape market value propositions based on customer insights and research; develop go-to-market strategies that differentiate Mastercard in the acceptance space.
  • Manage operational and compliance issues via collaboration with internal teams to ensure timely resolution.
  • Provide market intelligence and product requirements to global Product Development and specialist teams.
  • Set up dashboards for critical performance indicators and operational reviews.
All About You
  • Prior experience in payments in APAC within e-commerce, or acceptance services industry—ideally within a large PSP, acquirer, or similar organization.
  • Strong product management knowledge, with experience launching products and propositions in multiple markets.
  • Strong analytical mindset and comfort working with financial data and performance metrics.
  • Strong communications and interpersonal skills with the ability to build credibility with key stakeholders across multiple levels.
  • Entrepreneurial spirit that brings new ideas and a desire to make an impact.
  • Ability to balance strategic thinking with attention to detail.
  • Take ownership and operate with little supervision.
Corporate Security Responsibility
  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach;
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Product Management and Marketing
  • Industries: Financial Services, IT Services and IT Consulting, and Technology, Information and Internet
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