Director, Centre for Domestic Employees

5 days ago

Singapur, Singapore National Trades Union Congress (NTUC) Full time

Overview

The Centre Director plays a critical leadership role in supporting the Head of Department (HOD) in the strategic and operational management of the Centre. This position oversees multiple functional teams, including Operations, MDW Interviews, Finance & Charity, Communications, and Partnerships & Programmes. The Director works closely with the HOD to ensure strategic alignment, effective stakeholder engagement, and the successful execution of the Centre’s mission.

Key Responsibilities
  • Collaborate with the HOD to identify, develop, and implement strategic initiatives and ensure alignment across all teams.
  • Provide leadership and guidance to Team Leads to support the achievement of departmental goals and performance targets, including key initiatives.
  • Ensure teams adhere to established processes, policies, and compliance standards.
  • Assist the HOD in managing human resource matters, including recruitment, staff appraisals, and workforce planning.
  • Oversee daily operations with the Team Leads, including case management, programme execution, facility management, and handling of public feedback and media inquiries.
  • Represent the Centre in meetings, forums, and collaborative initiatives with internal and external stakeholders.
  • Cultivate and maintain strong relationships with key partners, including government agencies, community organisations, embassies, and NGOs.
  • Monitor emerging trends and recommend appropriate strategies or action plans.
  • Undertake additional responsibilities assigned by the HOD.
Qualifications & Experience
  • Degree in any discipline, with a minimum of 5 years of leadership or management experience
  • Proven experience in supervising and managing cross-functional teams.
  • Strong analytical and problem-solving capabilities.
  • Strong communication skills and stakeholder management experience.
  • Ability to work independently while fostering team collaboration.
  • Adaptable and resilient in navigating evolving challenges and priorities.
  • Capable of managing multiple priorities and meeting tight deadlines.
  • Experience in migrant domestic worker sector and knowledge of its related regulations is a plus.
  • Willingness to work on weekends, particularly Sundays, when necessary.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Management
Industries
  • Non-profit Organizations
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