Senior IT Support Engineer

2 weeks ago

Singapur, Singapore IOTEQ SYSTEMS PTE. LTD. Full time

Responsibilities Troubleshooting: Perform software and hardware troubleshooting, accurately log issues for level 2 support if necessary. Technical Support: Provide technical support via phone, chat, ticketing system, and in person. Maintenance Tasks: Perform maintenance tasks including hardware maintenance and software housekeeping. Training: Provide training for end-users on system usage and best practices. On-site Support: Willing to travel on-site within Singapore to provide support to clients. Requirements Education: ITE / Diploma in Engineering or Information Technology preferred but not essential. Fresh graduates are welcome; training will be provided. Preferred Experience: Prior experience in support roles such as IT support, network engineer or customer-facing roles will be an advantage. Experience in configuring or designing Jira ticketing system workflows will be an advantage. Language Skills: Fluent in English and Mandarin. *We regret that only shortlisted candidates will be notified. #J-18808-Ljbffr

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