Marketing Supervisor

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职务描述:
The Revenue Management Strategy Assistant Manager supports the revenue and profit growth by focusing analysis and action on High Impact Customer (HIC). He/She is requires to conduct prioritization analysis to identify customers that are highly unprofitable to the Region which leads to an investigation, supported by sales, finance and industrial engineering as needed, to determine root causes of each customer situation and facilitate the development of customer specific action plans. He/She then implement the stipulated action plan and tracks the results of each plan. The Revenue Management Strategy Assistant Manager is a highly visible position which requires high level of confidence and ability to communicate to the senior management in an effective and timely manner. He/She act as the team lead among the peers and is call on to act as the manager when the manager is not available.

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在《财富》世界 500 强组织探索您的下一个机会。 设想创新的可能性,体验我们有益的文化,并与才华横溢的团队合作,帮助您每天变得更好。 我们知道要引领 UPS 走向美好的明天,我们需要具有技能且激情满满的人才。 如果您具备领导自己或团队的素质和动力,那么我们会提供职位供您培养自己的技能并将您提升到一个新的水平。
职务描述:
The Revenue Management Strategy Assistant Manager supports the revenue and profit growth by focusing analysis and action on High Impact Customer (HIC). He/She is requires to conduct prioritization analysis to identify customers that are highly unprofitable to the Region which leads to an investigation, supported by sales, finance and industrial engineering as needed, to determine root causes of each customer situation and facilitate the development of customer specific action plans. He/She then implement the stipulated action plan and tracks the results of each plan. The Revenue Management Strategy Assistant Manager is a highly visible position which requires high level of confidence and ability to communicate to the senior management in an effective and timely manner. He/She act as the team lead among the peers and is call on to act as the manager when the manager is not available.
Job Duties & Responsibilities

• Conducts strengths, weaknesses, opportunities and threats (SWOT) analyses to gain competitor intelligence and an internal pulse of revenue management elements.
• Develops strategies (e.g., account strategies, rate increases, metrics, impact to internal departments, tools, competitor analysis process, profit improvement initiatives, etc.) to meet business needs and maximize UPS's profitability and market position.
• Reviews strategic recommendations with senior management (i.e., department leaders of Marketing, Business Development, Finance, Sales, etc.) to build cross-functional consensus.
• Communicates strategies to regions and countries to explain underlying business rationale and to facilitate implementation.
• Performs and documents root cause investigation of client characteristics versus plan to facilitate the development of action plans.
• Leads the development of an account specific action plan utilizing the appropriate customer profitability management levers for each client situation to improve profitability
• Leads the cross-functional effort of customer profitability management for Enterprise and Small and Medium-size business customers.
• Develops annual HIC goals and update changes to the HIC process.
• Actively engages in each step of the CPM process and ensures that action plans are thorough and complete.
• Works in conjunction with sales management to ensure that plans are implemented in a timely and responsible manner.
• Acts as a subject matter expert to sales personnel to support engagement with customers, particularly in modifications to action plans resulting from customer negotiations.
• Presents revenue and revenue quality performance results to the Business Planning Unit
• Identifying areas where Revenue Management strategy can be implemented to drive sustainable profit growth
• Develops profit goals and measurement for revenue management portion of Special Projects requested by Marketing/Sales.
• Manages the communication and sets up regular review meetings for those projects
• Streamline and strengthen internal processes and administration tools to drive efficiency, respond to market dynamic, capture growth, and ensure user-friendly experience.
  

Job Requirements

• Possess a Degree in Marketing, Business, Economics, Mathematics, Statistics or related fields.
• Possess at least 5 years of related Revenue Management experience. Prior knowledge of freight forwarding industry would be a plus.
• Prior people management experience will be advantageous.
• Excellent interpersonal and communication skills with different stakeholders
• Excellent time management and able to work under pressure
• Display strong analytical skills and business acumen, with working proficiency of data analysis tools (e.g. Excel, Power BI)
  

员工类型:
永久
UPS 致力于提供一个没有歧视、骚扰和报复的工作场所。 Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Marketing and Sales
• Industries Truck Transportation

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