Immigration, Associate

Overview

Immigration, Associate (Global Coordination) role at Vialto Partners. Join to apply for the Immigration, Associate (Global Coordination) role at Vialto Partners.

Vialto Partners is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work. Globally, Vialto Partners has over 6,500 staff in over 50 countries around the world. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve. To learn more, tune in to our podcast On the Move, read the latest industry news, and follow us on LinkedIn and Instagram.

As the Global Immigration Coordinator for APAC, you will oversee the governance and delivery of immigration services across multiple jurisdictions within the region. You will ensure local offices and third-party providers deliver high-quality, compliant, and consistent services aligned with global standards and client expectations.

This role requires a balance of operational oversight, stakeholder management, and compliance governance. You will serve as the regional bridge between clients, local offices, and central account teams, driving coordination and ensuring delivery meets client needs, regulatory requirements and Vialto’s global standards.

• Governance & Oversight: Act as the primary regional contact for immigration process governance across APAC; monitor performance of local delivery teams and third-party providers to ensure consistency, accuracy, and compliance; track service delivery KPIs, SLAs, and quality standards; ensure processes align with global standards while accounting for local nuances in APAC jurisdictions.
• Client & Stakeholder Management: Partner with global and regional account teams to support client immigration programs within APAC; provide clients with regional updates on policy changes, risks, and emerging trends; coordinate escalations and resolve complex service delivery issues with local offices or providers.
• Compliance & Risk Management: Stay up-to-date with regional immigration regulations, ensuring local offices maintain compliance and advising clients on potential risks; review governance reports, identify gaps, and implement corrective actions with local teams; support audits and compliance reviews across APAC delivery offices.
• Process Improvement & Standardization: Drive operational excellence initiatives across APAC, focusing on efficiency, automation, and consistency; support the implementation and adoption of global technology platforms for immigration case management; share best practices across local offices to strengthen service delivery; support ongoing development and improvement of data analysis, dashboards and other analytics.
• Collaboration & Leadership: Coordinate with global governance teams to ensure APAC delivery is aligned with global immigration strategy; provide guidance and training to local delivery teams on process adherence and client expectations; support global and regional leadership with reporting, metrics, and governance dashboards.

• Bachelor’s degree in any discipline (legal preferred)
• 3–5 years of experience in immigration, mobility, or global program coordination (experience across multiple APAC countries preferred)
• Strong understanding of global/regional immigration frameworks and compliance requirements
• Demonstrated experience in governance, vendor oversight, or service delivery management
• Excellent organizational and project management skills with a focus on quality and consistency
• Strong interpersonal and communication skills for client and internal stakeholder engagement
• Analytical mindset with the ability to identify risks, trends, and opportunities for process improvements
• Familiarity with mobility technology and data analytics tools is a plus

Location: Singapore

We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.

Please note, AI is used as part of the application process.

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Location- Singapore

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Legal

Industries: Business Consulting and Services

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