Collection and Operations Manager

2 weeks ago


Singapur, Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full time

Location: AljuniedWe (Pinnacle Credit Services) are hiring a Manager, Collection and Operations to join our team.Responsibilities: 1) Collection management, operation and project management2) Implement service strategies and service improvement3) Conduct performance review including ensuring adherence to the Service Level Agreement4) Team building and management5) Maintain strong and cordial relationship with all clients6) Customer sales and services advocacy7) Familiar with MAS Guidelines on Outsourcing (OSPAR)8) System implementation, integration and management9) Any other ad hoc duties/projects assigned Requirements: Candidate should possess at least a Degree in any discipline or relevant experience Good communication skills, both verbal and written Good presentation skills Meticulous and with good interpersonal skills Able to perform well under pressure and tight deadlines with minimum supervision Minimum 3 to 4 years of relevant experience Working hours: 9.00am to 7.00pm (Monday to Thursday) Friday: 9.00am to 6.00pm 5-day work week Office hours



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