Senior Executive, Medical Record Office(6402)

3 weeks ago

Singapur, Singapore National University Health System Pte. Ltd. Full time
The Executive/ Snr Executive manages MRO operations related to medical records and reports; to also oversee operations of the assigned working units, provide leadership and manage resources to ensure consistently high standard of work quality and output from the various working units. The Executive/ Snr Executive is to also ensure the staff are meeting KPI, manage new initiative of transforming the medical report request into a digital platform enabling patient to request report online.

Duties and Responsibilities

Management of Department OperationOverall responsible for ensuring that the functions of MRO's core processes are met operationally and service quality objectives are met.Plan, organize and manage the daily activities and workload for assigned working units to meet the standards set by the Hospital and regulatory agencies.Responsible for correcting service problems promptly to deliver safe, seamless, efficient services to all service areas through constant tracking of key performance indicators.

Key Performance Measures include improve turnaround time for completion of medical reports, timely scanning of paper medical records and uploading of scanned images into system and timely project/task completion.

Process ManagementAssist the Manager to implement initiatives that can improve operational efficiencies and effectiveness.Upkeep and maintain MRO's procedures and work instructions and ensure that the work processes clearly documented and consistently adhered to.Constantly seeking ways and continual review of processes to surpass customer's expectations and add value to customers by working closely with department manager.

Key Performance Measures include percentage of good staff

(A*, A, B), employee climate survey, buddy report

Quality ManagementReview department's Key performance indicators and implement department action plan.Constantly review workflows, systems and procedures to detect areas for improvements to meet department's KPI.Ensure company's missions, values and policies as well as department action plans are effectively conveyed to staff and carried out.Address any inefficiencies that are not in the interests of Medical Records Office and Customer by suggesting ways for improvement.Ensure documented procedures and standards are updated to ensure relevancy and quality.

Key Performance Measures include number of justified complaints and number of compliments, projects undertaken with positive outcomes.

People ManagementManage and motivate staff to ensure successful implementation of plans and achievement of targets.Provide clear goals and directions for the assigned working units within MRO.Participate in hospital events & projects. Motivate and encourage staff to do the same.Build strong rapport and lead each working units for participation.Guide, orientate and manage staff behaviors that benefit department as a whole.Set performance targets and provide feedback to staff on their performance regularly.

Key Performance Measures

include percentage of good staff.

(A*, A, B), employee climate survey, buddy reportPrepare and submit monthly workload and performance report for Medical Records OfficeAssist in putting up approval paper for equipment/renovation/purchase requisition etc.Active participation in within/cross department process improvement projects to create value to the customer/patient.Any other tasks assigned.

Job SpecificationDegree in any discipline, preferably in Health Information ManagementPreferably 4 years working experience, preferably in healthcare operations, logistics, process improvement and staff supervision.Experience in hospital operations and managing large teams will be advantageous.Must be service oriented and customer focused.Able to work in a fast-paced environment and work with staff from all levels.Good communication, interpersonal & presentation skills.Must be possess a high level of adaptability and positive work attitude.Intermediate to Advanced skills in Microsoft Excel.

If the role sounds interesting to you, please contact ' ' to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singaporean and Singapore PRs may apply.

  • Senior Executive, Medical Record Office(6402)

    2 weeks ago

    Singapur, Singapore National University Health System Pte. Ltd. Full time

    The Executive/ Snr Executive manages MRO operations related to medical records and reports; to also oversee operations of the assigned working units, provide leadership and manage resources to ensure consistently high standard of work quality and output from the various working units. The Executive/ Snr Executive is to also ensure the staff are meeting KPI,...

  • Executive Assistant

    2 weeks ago

    Singapur, Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & Responsibilities Assist with handling electronic medical record access requests and/or other related requests. Update relevant systems to track and monitor status of medical records. Attend to enquiries from internal and external customers. Actively participate as a member for quality improvement projects at Hospital-wide / Departmental level. ...

  • Medical Records officer

    5 days ago

    Singapur, Singapore Recruit Express Pte Ltd Full time

    Assist in the tracking and organization of medical recordsEnsure and maintains medical records storage and archivingArrange for transfer of documents when required to respective clinics or patientsProvide administrative support for medical records managementCollate all aspects of medical report and checks if report is completeMaintain continuity of work...

  • Executive/Senior Executive, Clinical Research Officer LKCMedicine

    2 weeks ago

    Singapur, Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Executive/Senior Executive, Clinical Research Officer for the Health Screening CentreLee Kong Chian School of Medicine (LKCMedicine) is looking for Executive/Senior Executive, Clinical Research Officer who is self-motivated, proactive in problem solving and a strong team player. The candidate will be part of the Health for Life in Singapore (HELIOS) Study...

  • Medical Writer/Analyst

    1 month ago

    Singapur, Singapore Costello Medical Full time

    Role Summary Responsibilities: You will be working on projects that involve the detailed analysis and creative presentation of clinical trial data for a range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Salary: S$4,500 per month....

  • Medical Writer/Analyst

    2 weeks ago

    Singapur, Singapore Costello Medical Full time

    Role SummaryResponsibilities: You will be working on projects that involve the detailed analysis and creative presentation of clinical trial data for a range of clients, including the industry's most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Salary: S$4,500 per month. Benefits:...

  • Medical Officer

    3 weeks ago

    Singapur, Singapore Tan Tock Seng Hospital Full time

    The ChallengeThe doctor will be part of a team assisting in managing patients, with duties including conducting daily ward rounds, as well as supervision and teaching of House Officers. He/She will assist in running clinics, as well as assist in carrying out procedures and operations as permitted by the senior doctors. He/She will also be required to perform...

  • Senior Medical Laboratory Scientist

    2 weeks ago

    Singapur, Singapore Khoo Teck Puat Hospital (KTPH) Full time

    Job Description Job Family Allied Health Working Location Yishun (North) Working Hours 2-Rotating Shift, Office Hours Job Level Senior Executive Education Level Master Degree Senior Medical Laboratory Scientist | NHG

  • Senior Medical Laboratory Scientist

    4 weeks ago

    Singapur, Singapore Khoo Teck Puat Hospital (KTPH) Full time

    Job Description Job Family Allied Health Working Location Yishun (North) Working Hours 2-Rotating Shift, Office Hours Job Level Senior Executive Education Level Master Degree Senior Medical Laboratory Scientist | NHG

  • Records Management Specialist

    4 weeks ago

    Singapur, Singapore CPF Board Full time

    What the role isAs a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of...

  • Medical Writer/Senior Medical Writer

    4 weeks ago

    Singapur, Singapore Nucleus Global Full time

    at Nucleus Global (View all jobs) Singapore, Singapore Nucleus Global is a leading healthcare communications group with employees around the globe. Our clients are top global pharmaceutical companies, scientific societies and non-governmental organisations. We place the highest value on the scientific knowledge and expertise of our employees in the belief...

  • Technical Records Officer

    1 week ago

    Singapur, Singapore Raytheon Technologies Full time

    Unspecified Pratt & Whitney, an RTX business, is a world leader in the design, manufacture and service of aircraft engines and auxiliary power units for commercial, military and business aircraft. Through industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon – RTX pushes the limits of technology and science to redefine how...

  • Executive/Senior Executive, Clinical Research Officer

    2 days ago

    Singapur, Singapore Nanyang Technological University Full time

    Executive/Senior Executive, Clinical Research Officer for the Health Screening CentreLee Kong Chian School of Medicine (LKCMedicine) is looking for Executive/Senior Executive, Clinical Research Officer who is self-motivated, proactive in problem solving and a strong team player. The candidate will be part of the Health for Life in Singapore (HELIOS) Study...

  • Senior Executive, Office of Campus Housing

    2 weeks ago

    Singapur, Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Campus Housing (OCH) serves to makeNTU, the university with the best-in-class campus for learning, working, and living. OCH has a mission to provide optimal on-campus living environment for students and faculty to excel in learning, research, teaching and otherNTU related work. It is responsible for student and faculty housing on campus, the...

  • Temporary Senior Executive/Assistant Manager, Office of Patient Engagement LKCMedicine

    2 weeks ago

    Singapur, Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Office of Patient Engagement (OPEN) is a new unit to deepenLKCMedicine's patient & public partnerships in medical research and education. You will be part of a dynamic team to embed Patient and Public Involvement and Engagement (PPIE) into the School's programmes and foster partnerships with patient advocates, patient organisations and other stakeholders...

  • senior executive, admin

    2 weeks ago

    Singapur, Singapore Careers@Gov Full time

    [What the role is] This is a 2-year contract position as Senior Executive, Admin in the School of Health Sciences. [What you will be working on] This job requires the candidate to manage the school's e-databases, oversee and perform procurement functions, assets verification exercises, and administer student medical records to ensure that nursing...

  • Executive (Medical scribe)

    3 weeks ago

    Singapur, Singapore Singapore General Hospital Full time

    The Job:You will provide clinical administrative support to clinicians in the Division of Surgery & Surgical Oncology. You will prepare and retrieve medical records for clinicians, transcribe medical documentation using medical record systems and document laboratory and radiology findings and medical procedures. You will also update patients' health...

  • Executive (Medical scribe)

    2 weeks ago

    Singapur, Singapore Singapore General Hospital Full time

    The Job:You will provide clinical administrative support to clinicians in the Division of Surgery & Surgical Oncology. You will prepare and retrieve medical records for clinicians, transcribe medical documentation using medical record systems and document laboratory and radiology findings and medical procedures. You will also update patients' health...

  • Senior Executive, Graduate Studies

    2 weeks ago

    Singapur, Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Humanities, Arts, & Social Sciences, and Graduate colleges. It also has a medical school, the Lee Kong Chian School of Medicine, established jointly with Imperial College...

  • Principal Medical Laboratory Scientist

    1 month ago

    Singapur, Singapore Khoo Teck Puat Hospital (KTPH) Full time

    Job Description Job Family Allied Health Working Location Yishun (North) Working Hours 2-Rotating Shift, Office Hours Job Level Senior Executive Education Level Master Degree Principal Medical Laboratory Scientist | NHG