Operations Analyst

About Syfe

Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage.

The Syfe team combines world-class financial expertise with best in-class technology talent. Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation.

We are regulated by the financial authorities across Singapore, Hong Kong and Australia. In Singapore alone, where we are headquartered, over 100,000 investors trust Syfe to grow their wealth.

Since its founding, Syfe has raised US$79 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards, as well as being recognized as one of the Top LinkedIn Startups in Singapore.

The Right Profile

We are looking to hire an Operations Analyst who will be joining an expanding team covering new products & processes. As a successful hire, you will be involved in the day-to-day operations of the company and your inputs will help to shape the future of Syfe. You will be responsible for learning processes around our various business operations, ensuring trades, corporate actions, payments & funding are processed in an accurate & timely manner. You will learn and perform reconciliations to verify our books and records with our external vendors. You will be expected to assess and enhance existing processes to drive continuous improvement and efficiency.

Location : Singapore
We are unable to provide work pass sponsorships for this position.

Key Responsibilities

• Work within a high performing operations team.
• Manage day-to-day trade processing, settlement, corporate actions processing & overall reconciliation.
• Conduct due diligence on new and existing clients while reviewing client documentation. Escalate and document potential KYC issues while working closely with the AML team.
• Develop & maintain vendor and inter-department relationships.
• Identify process improvements & implement required enhancements.

Minimum Qualifications & Skill Sets

• Eligible candidates must be Singapore citizens, permanent residents or hold a valid work pass to work in Singapore.
• Preferably 1-2 years of relevant operations experience at a bank, asset management or financial institution, but candidates with no experience and fresh graduates with strong credentials are welcome to apply.
• Internship or prior experience of dealing with trade settlement processes, including interacting with custodians & vendors.
• Meticulous, with an eye on detail as well as excellent time management skills.
• Proven ability to adapt, learn and problem solve in a fast-paced environment.
• Able to work well in a team.

Preferred Qualifications & Skill Sets

• Experience of working with regulators & auditors.
• Client onboarding, KYC/AML experience.
• Client servicing or client relationship management experience.
• Proficiency with Microsoft Excel and VBAs is an added bonus.

You will thrive at Syfe if:

• You take initiative, act with drive and lead with an owner's mindset.
• You prefer open communication, remain humble and see feedback as a tool for personal and professional development.
• You flourish in a fast-paced and ever-changing landscape, where ambiguity is an opportunity to demonstrate your critical thinking and growth-oriented mindset.
• You come as you are. At Syfe, we believe in the power of diversity and are dedicated to creating a welcoming and innovative environment for all our employees. We embrace and encourage applications from candidates of all backgrounds and provide equal employment opportunities without discrimination based on any personal characteristic or status protected by law. If you require any accommodations to ensure a comfortable and positive interview experience, please don't hesitate to reach out.

Recruiting Process (estimated duration: 2 to 3 weeks)

If your application is shortlisted, please expect:

• Virtual introductory call with our Talent Acquisition Partner (15 min)
• Virtual interview with the Hiring Manager (45 min)
• Take-home technical assignment that mimics real-world problems relevant to your role (2-3 days)
• Onsite technical assignment presentation with the Hiring Manager and other team members (60 min)
• Virtual/Onsite interview with our Head of People & Culture (30 min)
• Background and Reference Checks

Due to the volume of applications, we regret that only shortlisted candidates will be notified.