Business Analyst

4 days ago

Singapur, Singapore Shopee Full time
Business Analyst - Regional Marketplace Operations

Join to apply for the Business Analyst - Regional Marketplace Operations role at Shopee

Business Analyst - Regional Marketplace Operations

Join to apply for the Business Analyst - Regional Marketplace Operations role at Shopee

Get AI-powered advice on this job and more exclusive features.

Job Description
Shopee’s Regional Marketplace Operations department is constantly solving problems and introducing innovative solutions to improve platform usability and enhance end-user experience for our buyers, sellers, and partners.

Job Description
Shopee’s Regional Marketplace Operations department is constantly solving problems and introducing innovative solutions to improve platform usability and enhance end-user experience for our buyers, sellers, and partners.
Our teams sit at the core of our business and collaborate with various departments to manage end-to-end e-commerce processes and design scalable solutions to create impact across multiple markets. To do so, we deep dive into the fundamentals of each aspect and drive strategic initiatives to sharpen our policy, processes, and features for greater product and operational excellence.
Regional Operations include the teams of Customer Service, Listings, Seller Operations, Returns & Refunds, and Fraud.

  • Conduct quantitative/qualitative analysis of pain points/common issues from current regional and local operations
  • Drive root cause analysis, and implement key programs and initiatives to drive improvement of user metrics
  • Create clear and informative dashboards and visualizations to present data in a visually appealing manner, aiding data-driven decision-making
  • Build effective data analysis models and reporting processes based on data, feedback, and benchmarking of industry best practices
  • Track and measure the impact of implemented initiatives, providing regular updates on the effectiveness and outcomes of data-driven strategies
  • Collaborate with various stakeholders, including product owners, developers, and local operations teams to deliver on user experience projects
  • Present findings and recommendations to stakeholders in a clear and concise manner
  • Work with other teams to build reliable data pipelines to ensure data quality and accessibility, exploring opportunities for enhancing data management practices
Requirements
  • Professional experience in user-centric roles / organisations with strong analytical and problem-solving skills
  • 0 to 1 year of experience are also welcome to apply
  • Experience working with data, drawing insights, developing reporting templates, and devising practical data-driven solutions
  • Experience/proficiency in SQL/Python
  • Ability to generate impactful insights with an in-depth understanding of users’ needs on e-commerce platforms
  • Ability to view different aspects of a project from a macro perspective while having an eye for detail
  • Ability to communicate and coordinate processes and projects in a clear and succinct manner to internal and external stakeholders
  • Ability to thrive in a dynamic and collaborative environment to make an impact and drive business goals
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Internet Marketplace Platforms and Technology, Information and Internet

Referrals increase your chances of interviewing at Shopee by 2x

Sign in to set job alerts for “Regional Business Analyst” roles. Business Analyst, Regional Operations (Campus Hiring 2025) Operations Business Analyst - User Experience, Regional Operations Senior Business Analyst - Regional Logistics Business Analyst, Regional Operations (Return and Refund) Regional Business Analyst APAC (6-month temporary role) Senior Business Analyst - Insurance, Cantonese Speaker (Fully Remote) Business Analyst (Senior, 5+ Years Experience Preferred) Senior Business Analyst - Health Insurance (Fully Remote) Senior Operations Business Analyst - User Experience, Regional Operations Fraud Business Analyst - Fraud, Regional Operations Core Engineering, Business Manager, Analyst/ Associate, Singapore Senior Business Analyst, Regional Operations (Return and Refund) Senior Business Analyst (Digital Operations) Business Analyst / Senior Business Analyst

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Business Strategy Analyst

    4 days ago

    Singapur, Singapore SOL-X Pte. Ltd. Full time

    We're looking for a Business Analyst (Strategy) to join our growing team. This role is perfect for an analytical and strategic thinker who thrives in a fast-paced, tech-driven environment. Key Responsibilities Financial Modelling : Build and refine financial models for revenue, profitability, and valuation. Market Research : Analyze industry trends,...

  • Salesforce Business Analyst

    4 days ago

    Singapur, Singapore Airswift Full time

    A leader in Shipping and Logistics company is currently expanding and looking for highly qualified candidates for the Salesforce Business Analyst position based in Singapore. Job Responsibilities: Champion the product vision and roadmap for Salesforce, aligning enhancements with strategic goals and user needs. Collaborate with business stakeholders,...

  • Functional Business analyst

    4 days ago

    Singapur, Singapore Epergne Solutions Full time

    Join to apply for the Functional Business Analyst role at Epergne Solutions . This is a long-term contract position, preferably for someone with experience in the banking sector, particularly in Regulatory and Compliance areas. Job Details Seniority level: Entry level Employment type: Full-time Job function: Research, Analyst, and Information...

  • Associate Business Analyst

    4 days ago

    Singapur, Singapore NTT DATA, Inc. Full time

    Associate Business Analyst / Quality Analyst Engineer Join to apply for the Associate Business Analyst / Quality Analyst Engineer role at NTT DATA, Inc. Associate Business Analyst / Quality Analyst Engineer Join to apply for the Associate Business Analyst / Quality Analyst Engineer role at NTT DATA, Inc. Make an impact with NTT DATAJoin a company that is...

  • Business Analyst

    4 days ago

    Singapur, Singapore Salt Full time

    Overview Join to apply for the Business Analyst (Application) role at . The role will start as a direct contracting position with the potential to be converted or extended. Responsibilities The business is modernizing applications built on Java or .Net. You will: Work with stakeholders to gather requirements based on the change required Perform impact...

  • Business Analyst

    4 days ago

    Singapur, Singapore Xtremax Full time

    Get AI-powered advice on this job and more exclusive features. About The RoleWe're looking for a driven and detail-oriented About The RoleWe're looking for a driven and detail-oriented Business Analyst to be part of our team. You will be assigned to a Singapore Government project, where you'll work directly with stakeholders to shape digital solutions that...

  • Senior Analyst, Business Compliance

    4 days ago

    Singapur, Singapore Maybank Full time

    Join to apply for the Senior Analyst, Business Compliance role at Maybank 1 day ago Be among the first 25 applicants Join to apply for the Senior Analyst, Business Compliance role at Maybank Get AI-powered advice on this job and more exclusive features. Job DescriptionThe Senior Analyst, Business Compliance is responsible for ensuring that the...

  • Technology Research Analyst

    4 days ago

    Singapur, Singapore ALLIED BUSINESS INTELLIGENCE INC Full time

    Summary ABI Research seeks intellectually curious analysts at all levels, from entry-level to mid-level. Reporting to one of our group Vice Presidents, successful candidates will contribute to one or more of our research areas and will work as a part of an ambitious team to produce premium quantitative and qualitative analysis. Specific coverage areas will...

  • Business Analyst/ PMO

    4 days ago

    Singapur, Singapore ABeam Consulting Southeast Asia (SEA) Full time

    Business Analyst/ PMO (Business Continuity Management) Business Analyst/ PMO (Business Continuity Management) About Us:From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia,...

  • Business Data Analyst

    4 days ago

    Singapur, Singapore EMURGO Full time

    Overview We are seeking a Business Data Analyst to join the Office of the CEO, working directly with the CEO to enable data-driven strategic and operational decisions. This role will combine business intelligence with cutting-edge AI/ML to surface insights across EMURGO’s business units. The analyst will consolidate data across financial, operational,...