
i-Security Engineer
2 weeks ago
Job ID
(Job ID: )
Responsibilities- Responsible for post-sales activities of Cybersecurity or Network Performance Monitoring products.
- Participate in large-scale local and regional project implementations.
- Provide on-site implementation services including testing, deployment, and documentation.
- Deliver technical support to ensure customer satisfaction.
- Analyse and clarify customer queries through troubleshooting and researching knowledgebase articles/known issues.
- Be on routine standby to support 24×7 maintenance calls.
- Communicate issues clearly and concisely to internal and external stakeholders.
- Maintain strong written and verbal communication to support technical documentation and client interaction.
- Perform any other ad-hoc duties as assigned.
- 1 year of relevant experience in IT, providing network support and administration.
- Knowledge and hands-on experience in networking, including routing and switching technology.
- Possess CCNA or CCSA certification .
- Willingness to learn new technologies and work extended hours, including standby duties.
- Diploma in Cyber Security, Computer Science, Computer Engineering, or related field.
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